Manage group bookings and onboard events for cruise ship guests. Serve as primary contact for group leaders, coordinate logistics with ship departments, handle special and VIP requests, maintain records and reservations, assist pre-cruise planning, distribute materials, and ensure exceptional guest service.
The Group Coordinator onboard the cruise ship Aroya will oversee and manage group bookings and events, ensuring seamless coordination and communication between the ship’s departments and the group host. The Group Coordinator will also handle special requests, organize group events, and provide personalized assistance to ensure an exceptional experience for the group.
Responsibilities
- Coordinate all aspects of group bookings, including reservations and onboard activities.
- Serve as the primary point of contact for group leaders, assisting with any inquiries or special requests.
- Organize and oversee group events, ensuring all logistical details are executed flawlessly.
- Collaborate with other ship departments (e.g., Food & Beverage, Housekeeping, Entertainment) to meet group needs.
- Handle any last-minute changes or challenges, providing effective and prompt solutions.
- Assist with the distribution of welcome packages, event schedules, and promotional materials to group members.
- Maintain accurate records of group activities, requests, and special requirements.
- Ensure compliance with all guest service standards and protocols.
- Act as a liaison between the group clients and shipboard teams to ensure smooth communication and coordination.
- Provide exceptional customer service to enhance group members’ overall experience.
- Assist with pre-cruise planning by communicating with group leaders regarding onboard expectations and requirements.
- Monitor and update group accounts and reservations, ensuring accuracy and up-to-date information.
- Facilitate pre-arrival preparations such as cabin assignments and special requests for group guests.
- Manage VIP group requests, providing enhanced services to high-profile group guests.
- Collect and address feedback from group leaders and members to continually improve service delivery.
Requirements:
- Previous experience in group coordination, event planning, or a similar role, preferably in a cruise ship.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to multitask and handle dynamic, fast-paced environments.
- Proficiency in computer systems, including reservation software.
- Problem-solving abilities and the ability to work under pressure.
- Fluency in English and Arabic; additional languages are a plus.
Documentation Requirements:
- Valid passport and visas as required.
- STCW certification or willingness to obtain.
- Valid Medical certificates
For Pooling purposes
Contract length: 4 months on/ 2 off
Similar Jobs
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead technical vision and architecture for AI-powered GTM systems, defining reference architectures, patterns, and governance for low-code and custom agentic solutions. Architect and prototype LLM orchestration, multi-system integrations, RAG pipelines, and event-driven data flows across Salesforce, NetSuite, Marketo, and cloud infrastructure while partnering with GTM leaders to deliver production-grade, auditable, and scalable automation.
Top Skills:
Aws BedrockAws LambdaCrewaiEmbedding PipelinesEventbridgeFastapiFastmcpLangchainLangfuseLanggraphLitellmLlamaindexMarketoModel Context Protocol (Mcp)MulesoftNetSuiteNode.jsPythonRagRetrieval-Augmented GenerationSalesforceSalesforce FlowSnsSqsVector DatabasesWorkato
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Lead strategic, high-visibility design initiatives for Dropbox Bridge AI efforts. Define opportunities, own projects from concept to delivery, simplify complex workflows, prototype with generative AI, and ensure high craftsmanship. Influence product and design strategy, collaborate cross-functionally with product and engineering, mentor designers, and elevate design quality and storytelling across distributed teams.
Top Skills:
Generative Ai
Cloud • Security • Software • Cybersecurity • Automation
Lead product vision and strategy for an end-to-end AI-powered software factory. Integrate planning, coding, review, and verification across GitLab Duo Agent Platform and product areas. Collaborate with engineering, design, and GTM teams, identify gaps and dependencies, present recommendations to executives, and drive execution to deliver cohesive developer workflows.
Top Skills:
AIDevsecopsGitlabGitlab Duo Agent Platform
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
