Growth Operations Manager

Position: Full-Time 

Location: This position offers remote work. While we have a preference for candidates based in California, Colorado, or New York, applicants from other locations may also be considered.

OVERVIEW 

Movement Strategy is entering an exciting phase of growth. As inbound opportunity volume increases and delivery teams operate at high utilization, we’re building the operational infrastructure needed to support Growth at scale.

We’re looking for a Growth Operations Manager, someone with an account management or project management background who thrives in coordination, systems, and cross-functional enablement. This role will ensure opportunities move cleanly through our pipeline, that internal teams are aligned and prepared, and that handoffs from Growth into Client Services are smooth and consistent.

This is a highly collaborative role focused on operational ownership — not traditional sales or commission-based new business development.

A BIT ABOUT US

Movement Strategy creates content and campaigns for the world’s most exciting brands. We win awards, make headlines, shatter engagement numbers and celebrate the journey along the way. It’s why companies like Netflix, Amazon, Spotify, and Intuit come to us again and again.

We’re fully remote with hubs in New York, Denver, and LA, and a presence all across the US. We believe collaboration is what takes our work from good to great, and at times, even to legendary status. We champion diverse opinions and creativity in every department, and provide professional development and learning opportunities with the goal of helping you discover your best work today, and learn how to make it even better in the future.

KEY FOCUS AREAS 

This role serves as the operational owner of inbound opportunity movement — ensuring new business inquiries progress cleanly through each stage, with clear coordination and accountability.

• Own intake, tracking, and progression of inbound opportunities
• Coordinate intro calls, capabilities meetings, briefs, and Q&A stages
• Prevent stalled or dropped opportunities through consistent follow-through
• Synthesize information into clear internal summaries to support leadership decision-making

As opportunities move forward, this role creates internal clarity and alignment — serving as the central point of coordination once pursuit decisions are made.

• Act as the primary internal point of contact for approved opportunities
• Communicate timing, expectations, constraints, and next steps across teams
• Reduce last-minute fire drills by improving preparation and readiness
• Ensure delivery and account teams are supported with clear context and planning

Growth → Client Services Handoff & Transition Support

A critical part of this role is ensuring new business is truly ready to become an account — with consistency, clarity, and protection for delivery teams.

• Partner closely with Client Services leadership to support smooth transitions
• Ensure scope clarity, staffing assumptions, and risks are identified earlyImprove consistency and structure in handoff from Growth into delivery
• Protect both client experience and internal team capacity during onboarding

Growth Operations Infrastructure & Process Improvement

This role strengthens the operational foundation of the Growth function by building visibility, repeatability, and continuity.

• Maintain visibility into active opportunities, pitch load, and transitions
• Support the development of repeatable systems and workflows where possible
• Create continuity during leadership absences and high-volume periods
• Help reduce reliance on Growth leadership for logistics and coordination

Enabling Growth Leadership to Focus on High-Leverage Work

By owning opportunity flow and internal coordination, this role allows Growth leadership to stay focused on strategic growth priorities.

• Supporting larger, higher-priority opportunities
• Driving outbound growth strategy and agency representation
• Strengthening Growth systems, reporting, and team development

QUALIFICATIONS

• 5+ years of experience in account management, project management, client operations, delivery operations, or agency production/PM (or similar cross-functional coordination roles)
• Experience supporting multiple concurrent workstreams and keeping stakeholders aligned through fast-moving timelines
• Strong operational ownership: you naturally create clarity, structure, and follow-through in ambiguous environments
• Excellent written and verbal communication — able to translate messy inputs into clear summaries, next steps, and expectations
• Comfort partnering with senior leaders and supporting decision-making through preparation and coordination
• Strong judgment and discretion with sensitive internal and client-facing information
• High attention to detail, organization, and the ability to prevent things from stalling or slipping through the cracks
  

Preferred (Nice to Have)

• Experience working in or alongside new business / growth / business development functions at an agency
• Familiarity with pipeline tracking / CRM workflows (HubSpot, Salesforce, Greenhouse CRM-type workflows, etc.)
• Experience improving internal processes (templates, handoff checklists, operating cadences, dashboards)
• Prior experience working closely with Client Services leadership and navigating handoffs from sales/growth into delivery/account teams

IDEAL QUALITIES                                                                          

• You treat every conversation like the start of a relationship, not a transaction—and people remember how you made them feel long after it’s over.
• You thrive on momentum. When you see an opening, you act—confidently, quickly, and with a plan to win.
• You’re endlessly curious about culture, platforms, and technology, and you know how to turn that curiosity into strategies that close deals.
• You keep the bar high on everything—from a first email to a final pitch deck—because you know details win trust.
• You adapt fast. New priorities, new industries, new personalities—you can read the room and shift gears without losing your edge.
• You build trust fast, because you listen first, collaborate openly, and make others’ jobs easier—no matter their role.
• You celebrate wins loudly, learn from losses quickly, and keep moving with optimism.
• You welcome different viewpoints and experiences, knowing they make the work smarter and the team stronger.
• You push the work and the team to their highest potential by making the process rewarding and the outcome undeniable.

BENEFITS & PERKS

Movement Strategy’s approach to the future of work: We embrace a remote culture and empower our employees to work wherever they feel most productive. To facilitate in-person collaboration, we have a partnership with WeWork which allows our employees to have a membership to any location nationwide. We recruit in our three main states of California, Colorado, and New York. 

As a leader in social advertising, we rely on the creativity of our people to deliver the best work for our clients. In return, we invest in our employees by offering them a diverse suite of benefits from best-in-class carriers, with enough choice and flexibility to keep our team and their families healthy and happy today and tomorrow.

• 100% employer contribution for health (base plan), vision, and dental
• 401K Retirement Plan with Company Match
• Short and Long Term Disability
• Life Insurance & AD&D
• Paid Parental Leave
• Fully-Remote Agency
• Unlimited Paid Time Off
• Take-As-You-Need Paid Time Off
• Take-As-You-Need Paid Mental Health Days
• 10 days minimum required off per year
• Company Paid Holidays + More
• Week-Long Winter Agency Closure
• Support for continued education
• New Business Referral Bonus
• Movement Journey Program -  Stipend for personal growth
• Health and Wellness Program
• WeWork Membership 
• Positive Impact and Diversity, Equity, and Inclusion (DEI) Committees 
• Employee Resource Groups

SALARY & COMPENSATION

In compliance with local and state law, we are disclosing the compensation for roles that will be performed in New York City, Colorado, and California. The range listed is just one component of Movement Strategy’s total compensation package for employees.  Individual compensation varies based on location, business needs, level of responsibility, experience, and qualifications. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. 

A successful applicant’s actual base salary may vary based upon, but not limited to, skill sets, years of relevant experience, qualifications, and certifications or other professional licenses held. Movement Strategy prides itself on providing competitive salaries and actively works to ensure there is pay equity across the company. 

Compensation Structure: $80,000 - $95,000 salary

Movement Strategy is an Equal Opportunity Employer

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they check every single box. Movement Strategy is dedicated to building a diverse and inclusive workplace and strongly encourages those from historically and systemically marginalized communities to apply. 

We believe that what we put out into the world matters. And since we were founded on the principles of paving our own path, we take bold steps toward what we believe is the right direction. This means addressing the big stuff: the systems of inequality that impact some of us far more than others. As culture creators, we firmly believe we have a responsibility to our colleagues, clients, communities, and the industry to live up to the Movement’s name. We confront inequities head-on as they come, knowing that this work is never done and that we must keep the momentum.