Head of Operational Excellence

Job Summary:

The individual will organize and manage all aspects of our portfolio of projects, including ensuring strong value creation, scoping, governance, resource allocation, and execution. This role will drive the adoption of best-in-class processes, frameworks, methodologies, and clear roles & responsibilities to enhance project execution and day-to-day processes. A key priority is to integrate and identify operational excellence (i.e., Six Sigma) as part of project execution, along with optimizing existing processes.

Responsibilities: 

• Operational Excellence in Project Management: Drive a cultural shift towards efficient processes and methodologies, continuous improvement, customer value, and accelerated delivery. Inspire teams to adopt latest software vendor capabilities.
• Leadership: Guide the Program Management Office to deliver high-quality projects. Establish a consistent way of working, align on business priorities, and ensure the team can pivot based on changing needs. Ensure that the agreed-upon portfolio of projects from the governance team are initiatives the team can deliver within the timeframe and with the correct loading of resources.
• Roles & Responsibilities: Ensure all parties associated with the governance process and projects understands what is expected of them along with holding them accountable.
• Communication: Effective communicate vital information in a timely and appropriate manner.
• Stakeholder Management: Own the project management governance process. Collaborate with division leads and cross-functional teams to ensure seamless project execution and alignment across teams.
• Performance Monitoring: Monitor and track project performance, identify areas for improvement, and implement corrective actions as needed. Ensure projects are delivered on time, within scope, and within budget.
• Project Management: Proactively identify, track, and manage project risks and issues. Develop a strong project management culture that includes upfront robust business requirements and a comprehensive testing strategy.
• Reporting and Documentation: Maintain accurate project documentation, including project plans, timelines, and resource forecasts. Prepare and present regular project status reports to senior leadership.

Basic Qualifications:

• Bachelor's Degree or equivalent 4-Year University degree required
• 6+ years of project management experience
• Execution of operational excellence projects
• Strong knowledge of project delivery methodology
• Demonstrated experience analyzing information, weighing options, and making timely, informed decisions based on established governance principles.
• Clearly communicating assigned RACI (Responsible, Accountable, Consulted & Informed) roles to all team members, ensuring transparency and minimizing confusion about responsibilities.
• Fostering open communication and collaboration among team members to ensure smooth project execution and effective decision-making

Preferred Qualifications:

• Strong knowledge of Commercial/Government areas and/or Model N technologies preferred
• Six Sigma Black Belt Certification
• PMP Certification
• Expert knowledge of respective business process area

Please note that this role is based fully onsite in Pennington, New Jersey. The estimated salary range is $170,000 - $240,000 annually.

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