Director, Global Benefits and Mobility
People & Social Responsibility | San Francisco, California, Seattle, Washington or Chicago, Illinois

Our agreement with employees

DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our People & Social Responsibility team is creating a unique culture at DocuSign – one that is collaborative and one that embraces the full range of perspectives and experiences of all our employees. People are what drive our company’s success. That is why we focus on hiring the right people and giving them the tools and training they need to do the work of their lives. We recognize our people are driven by a sense of purpose and want to give back. That’s why we established the DocuSign IMPACT Foundation and the DocuSign for Forests initiative which demonstrates our people’s character in action.

This position
The Director Global Benefits & Mobility is responsible for designing and administering benefits for over 4,000 employees in 10+ countries. This is a highly visible position within HR and across the company. You will have the ability to design programs that meets the needs of our employees and do this with the support of a great team.

This position reports to the VP of Global Total Rewards.

Responsibilities

• Establish the Benefits vision and strategy in support of DocuSign’s overarching mission and goals; develop a roadmap to achieve the defined vision and strategy in partnership with teams across the company including People Operations, Recruiting, HR Business Partners, Finance, Payroll and Legal
• Lead, manage and develop a small but mighty team of benefits professionals
• Ensure operational excellence in the day-to-day management of our benefits programs, including but not limited to vendor management, new hire enrollment, open enrollment, compliance requirements, budget management, and system requirements
• Ensure consistent and reliable program support for employees, including communications, trainings, online content and more

Basic Qualifications

• 8+ years managing US and International benefit programs

• 5+ years managing a team of benefit professionals
• 5+ years’ experience leading the USA Leave of Absence and Paid Parental Leave practice

Preferred Qualifications

• Negotiate coverage, services and costs with our carriers, brokers and program vendors. You will ensure that policy aligns and complies with country, state/province laws & regulations.
• Partner with the HR, Finance and Legal teams to explore and implement creative programs and to verify feasibility in terms of cost, risk to the company, and legal implications. Communication

• Improve administrative efficiency and ensure benefit and leave of absence programs, procedures and processes are scalable for a high growth organization

• Excellent writing and communications skills to clearly communicate programs and facilitate training employees in benefits offerings, systems and processes.
• Create and maintain relations with your peers at other companies; maintain an on‑going awareness of market best practices.
• Point person for mergers and acquisitions and opening of new offices in countries where we do not yet have a presence
• Understand the unique needs of our employees, analyze the effectiveness of our current programs, and research new potential offerings for our population based on benchmarks and competition

• Actively encourage and support team members development, educational and career growth

About us

DocuSign® helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that’s a good thing.

DocuSign is an Equal Opportunity Employer. DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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