Director of Talent & Development

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Unique opportunity with a mobile marketing leader

We help marketers unlock new revenue by arming them with the technology and expertise they need to succeed in mobile marketing. The Vibes Mobile Engagement Platform enables marketers to easily manage all mobile communication channels including text messaging, push notifications, Apple Wallet, Google Pay and mobile web campaigns — all through a single interface. Vibes has delivered more than ten billion mobile experiences on behalf of customers that include Chipotle, Discover, Old Navy, Home Depot, PetSmart, Foot Locker and Allstate, and is recognized as one of only four Tier 1 aggregators by the Common Short Code Administration (CSCA). To learn more about Vibes, visit www.vibes.com .

Vibes is seeking a dynamic Director of Talent & Development to join our strategic Talent Team.  The top candidate will have demonstrated impact as the HRBP and Recruiter for Technology & Product teams, as well as experience designing and launching company-wide training & development programs.  In addition, our new teammate has a passion for all HR functional areas as well as the drive, smarts, and integrity to guide and optimize Vibes’ culture and talent. 

This is an exceptional opportunity to join the Talent department of a high-growth marketing technology company and to contribute to an exciting and critical chapter in Vibes’ success. This position will report directly to the SVP of Talent & Development and is located downtown Chicago at 300 W. Adams Street.

 Responsibilities:

  • Strategic Talent Partner (HRBP) for multiple departments including Vibes’ dynamic technology, product & finance teams
  • Lead strategy to ensure the departments you serve continuously attract, develop and retain top performers
  • Partner with CTO, VP of Product Experience and CFO on talent programs for their divisions including resource planning, employee satisfaction & engagement, career pathing, mentoring & high potential programs, employee development and change management
  • Be a proactive change agent and continuously enact the Talent Team vision to “Be The Power Driving Vibes and Employees Reaching Their Full Potential”
  • Lead talent acquisition strategy and execution to ensure a pipeline of diverse top talent across multiple levels & departments including but not limited to software engineering, Data Warehouse/BI, IT Operations, Product Development, UI/UX and Finance & Accounting teams
  • Be seen as a trusted advisor and management coach across all levels, including new and developing managers, directors and executive team members
  • Co-lead Vibes’ Learning & Development Center of Excellence with SVP of Talent & Development
  • Lead strategy and execution for company-wide training & development program, Vibes Accelerate
  • Design & facilitate management and leadership development training and New Employee Onboarding across all teams
  • Design & implement company-wide OD initiatives and iterate and evolve existing programs to support company growth
  • Develop and execute Vibes LMS strategy and optimization with SVP of Talent & Development
  • Be seen as a leader within the Talent department and the company as a result of your business savvy, energy, positivity, solution orientation, ownership, collaboration, smarts and passion for growth and improvement
  • Directly manage 1-2 team members in the next 12 months
  • Continuously elevate internal brand of the Talent department as strategic business partners
  • Exemplify Vibes’ Core Values

 Requirements & Qualifications:

  • 10+ years Talent Partner, Recruiting and HR Generalist experience in fast paced high growth companies
  • 8+ years Full Service Recruitment experience including technology and director-level recruitment experience
  • Demonstrated success as a strategic Talent Business Partner to multiple departments, executives and employees at all levels
  • 5+ years Training & Development experience, including designing and delivering Management & Leadership Development programs
  • Experience in Digital and/or Software as a Service Industry highly preferred
  • Knowledge and passion across talent metrics & insights, talent acquisition, management & leadership development, change management, employee relations, employee satisfaction strategies, HR Operations and Comp & Benefits
  • Superior presentation and facilitation skills
  • Experience managing LMS launch and roadmap a plus
  • High level of self awareness and demonstrated ability to accept and apply feedback for personal and professional growth
  • Proven track record of effective partnership with department managers and leaders as evidenced by a passion for their teams and those teams’ challenges and opportunities
  • Ability to think several steps ahead, develop contingency plans and adjust when needed
  • Good listener balanced with ability to “push back” and challenge constructively
  • Demonstrated success managing & mentoring more junior HR & Talent professionals
  • Experience creating, vetting and implementing new HR & OD best practices, technologies and tools to increase department efficiency
  • Equally strategic and detail oriented
  • Excellent project management capabilities and ability to juggle multiple projects and work well under deadlines
  • Always “open to possibility”
  • Strong communication, project management and critical thinking skills
  • Strong attention to detail and ability to complete large volumes of work efficiently and effectively
  • Professional, reliable, driven and results-oriented

 Our Core Values:

  • Respect, Honesty, and Integrity for All Stakeholders
  • Always be Learning
  • Relentless Focus on the Customer
  • Never be Satisfied
  • Create Value
  • Seek Accountability and Ownership

Vibes is an equal opportunity employer that encourages and fosters diversity in the workplace.  We offer a career building experience in a fast paced organization and industry.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • PandasLibraries
    • ReactLibraries
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • GitLabServices
    • New RelicServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AirtableManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WebflowCMS
    • DocuSignCRM
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • TrelloProject Management

Location

Vibes' office is in the bustling Chicago Loop near all major public transportation. Across the street from the Willis Tower and a stone's throw away from the Chicago River and many trendy restaurants.

An Insider's view of Vibes

What's something quirky about your company?

One of my favorite parts about Vibes is that we have mobile wallet business cards. You can simply text our short code, download our business card, add it to your mobile wallet and book a meeting with us! We use our own technology to engage with clients and show them the power of mobile engagement.

Tanushka

Account Executive

What projects are you most excited about?

We’re working on integrating more analytics and machine learning into our platform to help our customers drive higher program ROI. I believe in this project both as an improved user experience and for keeping us in line with market expectations. I’m excited to collaborate with engineering, design, data, and customers to build the right thing.

Molly

Senior Product Manager

How does the company support your career growth?

Vibes lives up to its core value, "Always be Learning" by providing unique learning opportunities for employees. Over five years, I have taken advantage of many internal and external workshops that have developed my communication skills and diversified my knowledge across several roles and functions, from BDR to Revenue Operations and Enablement.

Allison

Senior Growth Enablement Specialist

How do your team's ideas influence the company's direction?

Our Customer Success team is the lifeblood of our successful subscription business. Acting as a direct customer feedback conduit, our CS team has a heavy influence on prioritization and focus within our product, engineering, customer support, PS, and go-to-market strategies.

John

VP, Customer Success

What does your typical day look like?

I attend customer status calls to provide technical thought leadership on campaign design or consulting on integrations with the Vibes platform. Throughout the day, I join product office hours to be up-to-speed about the platform. Finally, I connect with my MES director counterpart to discuss urgent customer matters, team wins/struggles, & more.

Josh

Senior Director, Technical Account Services

What are Vibes Perks + Benefits

Vibes Benefits Overview

Vibes is committed to providing employees with benefits that enrich their lives and support a broad spectrum of health and wellness.

We offer:
- High quality and high value company-sponsored benefits
- Multiple plan choices and coverage levels
- Remote work stipend and fitness reimbursements
- Access to executive-level coaching for all employees
- Tuition reimbursement and learning opportunities
- Perks that compliment our culture and help to allow people to do their best work!

Culture
Volunteer in local community
At Vibes, we believe in giving back to our communities. Beyond our company-wide events, our employees have access to paid time off to volunteer their time with groups that matter to them.
Open door policy
OKR operational model
Team based strategic planning
Hybrid work model
Summer hours
Employee awards
Flexible work schedule
Vibes provides employees with a flexible work schedule that includes Summer hours, Flexible start and end times.
Remote work program
Employees are able to work remotely or at the office.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Vibes has ongoing training to enhance inclusion and belonging led by our DEI Council, including spotlights on Allyship & Advocacy, Gender Identity & Workplace Dynamics, and Anti-Racism Training.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Vibes employees can contribute up to $3,050 to their Healthcare FSA annually and up to $2,500 to their Dependent Care FSA if filing single tax return ($5,000 if filing joint tax return).
Disability insurance
Disability insurance covers 60% of annual salary and the premium is completely covered by Vibes.
Dental insurance
Vibes uses Principal for our dental insurance.
Vision insurance
Vibes uses Eyemed for our vision insurance.
Health insurance
Vibes offers three different plans on the Blue Cross Blue Shield Network: HMO, PPO, HSA.
Life insurance
The premium for Basic Life Insurance is completely covered by Vibes.
Pet insurance
Vibes employees will receive a discount if they enroll their pets through ASPCA. They have customizable options and it's very simple to use.
Wellness programs
Vibes reimburses up to $300 per year for wellness activities/purchases.
Mental health benefits
Employee Assistance Program through Principal
Wellness days
Financial & Retirement
401(K)
Vibes' 401(K) plan is with Fidelity.
401(K) matching
Vibes provides employees with a 401(k) matching plan managed by Fidelity. We match 50% of contributions up to 5% of an employee's annual gross pay.
Company equity
Upon offer and/or at employee's one-, five-, ten- year anniversary
Performance bonus
Quarterly & annual bonus opportunities
Charitable contribution matching
Vibes will reimburse employees for half of a qualified donation up to $100 per year
Child Care & Parental Leave
Generous parental leave
We provide up to 14 weeks of parental leave for the primary caretaker. Vibes also provides 6 weeks of leave for the secondary caretaker/adoption.
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Generous PTO
Vibes offers a flexible time off policy.
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Vibes closes for the last week of the year. Our holiday week starts on Christmas Eve and ends after New Year's Day.
Office Perks
Commuter benefits
Vibes offers pre-tax commuter benefits (CTA & Metra).
Company-sponsored outings
Vibes hosts an annual company holiday party.
Free snacks and drinks
Vibes has a fully stocked kitchen including coffee, tea, and all of the flavored LaCroix you can handle.
Some meals provided
Employees get free lunch during Lunch and Learns and quarterly team meetings.
Company-sponsored happy hours
Happy hours are hosted on occasion.
Onsite office parking
Our building offers parking for a monthly fee.
Fitness stipend
Vibes reimburses up to $300 per year for wellness activities/purchases, including gym memberships/classes.
Home-office stipend for remote employees
$300 Stipend for home office equipment for new hires.
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Vibes offers employees professional development opportunities like onsite training courses, and the ability to attend job related conferences and seminars.
Tuition reimbursement
Vibes offers tuition reimbursement for all full-time employees for up to $5,000 a year.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

Closed from Christmas Eve to New Years Day • Quarterly Core Values Award & Gift • Quarterly Teamwork Award & Gift • Quarterly Operational Excellence Award & Gift • Service Award Bonus and Options • Identity Theft Protection Benefit • Annual Holiday Party and Family Halloween Party • Summer Fridays (Memorial Day – Labor Day) • Welcome Gifts for New Hires

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