Codal is seeking an experienced HR Manager and Recruiter to join our growing team in Chicago, IL. Together, we’ll search to build our collective of talented and creative team members, while maintaining Codal as one of the most innovative and experienced companies in our respected fields. You will strive to build the most diverse team — open to all people, backgrounds, and perspectives. And as our team grows, you will continue to help them grow expertly and support them in work and life.

Codal has an exciting, high-performance culture that requires a results-driven, self-starter mentality. Join us to help support the extraordinary talent it takes to deliver incredible products.

Key Qualifications

• You have the ability to make a personal connection and explore employee needs all while efficiently navigating resources, systems, and relevant data to resolve inquiries quickly.
• You have exceptional communication skills, enjoy connecting and helping others, and working in a highly collaborative environment.
• You understand the importance of discretion and confidentiality in the type of work we do. You practice this with the utmost integrity.
• You are a creative person who can capture trends and offer solutions. You see pain points as an opportunity to innovate and get better.
• You are a detail-oriented, organized individual with analytical skills who can pull, understand, and report on business metrics.
• You have experience with enterprise HR systems (JazzHR, Oracle, PeopleSoft, SAP, Workday, etc).

Description

We are looking for someone who is passionate about Human Resources and specializes in topics related to employment such as benefits, compensation, personal data, HR systems, and web tools. We care for our Codal colleagues across the US by providing answers and support, efficiently and effectively, and always keeping privacy in mind. 

• Manage the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Provide support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise
• May be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Collaborate with departmental managers to understand the skills and competencies required for openings.
• Analyze trends in compensation and benefits.
• Research and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Responsible for providing expert personal support to employees and managers across multiple lines of business. 
• Ensure employee inquiries are properly researched and handled in the most complete and professional way.
• Connect with employees by phone, email, and chat, to explore their needs and determine the level of support required. 
• Use your exceptional analytical skills to research and resolve complex and sensitive issues. 
• Take ownership of the employee experience and contribute directly to the company culture for all employees. 
• Obsess over the customer experience in every interaction. 
• Document employee inquiries and resolutions accurately and effectively in a customer relationship management system.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.

Education/Experience

• You bring a minimum of 3 years of related experience in employee support and have a strong working knowledge of the dependencies between company policies, benefits, payroll, and HRIS (Human Resource Information System). Or, you bring a minimum of 4 years of experience in customer service support and working knowledge of Human Resources. 
• Bachelor’s degree or equivalent and relevant work experience.
• SHRM-CP or SHRM-SCP highly desired.