Industry Engagement Principal - Remote

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Principal, Industry Engagement serves as a Velera champion of both federal and state credit unions, industry-related events and individual credit union engagements. The position requires experience working within the credit union industry and the ability to deliver industry- and payments-related information that will be beneficial for Velera, its clients and, when appropriate, external engagements. The incumbent should be well versed in key topics pertaining to the industry and be prepared to speak/present on such initiatives. The incumbent will maintain a consistent schedule of speaking engagements covering a broad range of topics affecting the industry. This individual will serve as a Velera delegate to represent Velera and its credit unions’ interests across industry relationships and activities.

• Accurately and professionally represent Velera, its vision and mission in front of Industry executives, committees, conferences and credit unions.

• Develop strong relationships with key industry organizations (ACU, NCUF, Filene, AACUL, World Council of Credit Unions, etc.) and their leadership teams as appropriate to ensure Velera and its client credit unions’ thoughts and interests are properly represented.

• In conjunction with the Legal team, represent Velera’s interests on credit union state and federal advocacy committees and inititiaves, educate Velera leadership and staff and Velera credit unions, implementing grassroots action as necessary, in partnership with the Velera Communications team.

• Manage National Credit Union Foundation (NCUF) and all State Credit Union Foundation (SCUF) Network relationships, serving as escalation point of contact and providing thought leadership, including but not limited to donor-advised funds, financial wellness, development issues and disaster aid.

• Manage credit union system partner and all trade association relationships.

• Manage Velera’s sponsorship/philanthropic spend, including Children’s Miracle Network Hospitals and Junior Achievement,  as well as all credit union requests, to maximize Velera brand enhancement and deliver return value to the company. Identify and lead opportunities that expand our network through establishing relationships to position Velera as engaged industry partner.

• Focus on maximizing Velera’s exposure and access to key organizations across the industry.

• Participate at various industry conferences for networking amongst industry peers, while working collaboratively with Velera Growth, Marketing/Communications and Operational team members.

• Serve on industry boards, advisory boards and committees, as necessary and appropriate.

• Identify and secure advisory board/committee seats for other Velera leaders to maintain Velera representation with key industry groups.

• Identify strategic opportunities for Velera within the credit union industry, participating in strategic planning and taking a broad perspective to deliver relevant payments and ecommerce industry expertise.

• Maintain current knowledge of payment industry, contact center and fraud trends, innovation, competition, and Velera products and solutions; maintain current knowledge of card, ecommerce, payments and credit union industry related to Visa, Mastercard, Fiserv, FIS, Velera and competitors.

• Perform other duties as assigned.

• Minimum 10 years related industry experience, with focus on relationship development required.

• Minimum 7 years required in a senior role

• Ability to build and maintain relationships with senior level executives within the industry

• Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids

• Ability to manage multiple projects, work in fast-paced environment and meet deadlines

• Ability to exercise discretion and independent judgment when making decisions that have a monetary impact on Velera

• Must interact positively and professionally at all levels of management and staff within Velera, its clients and the industry

• Proficiency in word processing, presentation and spreadsheet computer software applications

• Knowledge of payments, ecommerce, credit and debit card industry preferred

• Ability to travel as needed

Education:

• Bachelor’s degree or equivilant experience required.

• Master’s degree preferred. 

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners.   Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.