JPMorganChase Logo

JPMorganChase

Infrastructure Engineer III - Site Reliability

Posted 7 Days Ago
Be an Early Applicant
Hybrid
Plano, TX
Mid level
Hybrid
Plano, TX
Mid level
Supports and improves infrastructure and applications operating at scale, ensuring end-to-end monitoring, capacity management, resilience, and performance. Partners with application and infrastructure teams to identify and remediate capacity risks, supports cloud migrations across public and private environments, and applies automation, scripting, infrastructure-as-code, CI/CD, and observability practices. The role also resolves technical issues, drives meetings, and makes decisions across multiple technologies and applications.
The summary above was generated by AI

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorgan Chase within the CTC, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
 

Job responsibilities

  • Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
  • Resolves most nuances and determines appropriate escalation path
  • Executes conventional approaches to build or break down technical problems
  • Drives the daily activities supporting the standard capacity process applications
  • Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
  • Considers upstream/downstream data and systems or technical implications
  • Accountable for making significant decisions for a project consisting of multiple technologies and applications
  • Adds to team culture of diversity, equity, inclusion, and respect

 

Required qualifications, capabilities, and skills

  • Obtain 3 plus years of experience working on support of products / infrastructure 
  • Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
  • Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)
  • Strong communications skills, verbal, written, ability to drive meetings and knowledge sharing sessions to teams 
  • Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
  • Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge
  • Knowledge and hands on experience with tools like (Jira, Confluence, ServiceNow, Netcool)

Preferred qualifications, capabilities, and skills

  • Hands on experience with AWS / Azure / GCP or other cloud environments
  • Hands on experience with Terraform or other infrastructure as code technologies
  • Hands on experience with CI/CD pipelines
  • Hands on experience with Github and code reviews
  • Hands on experience with DevOps using Python, scripting for automation
  • Knowledge of Observability tools like (Grafana, Dynatrace, Apica, Splunk, etc)
  • Cloud certifications on AWS / Azure / GCP
  • Knowledge of Sight Reliability Engineering best practices
 

 
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

JPMorganChase Chicago, Illinois, USA Office

Chicago, IL, United States

Similar Jobs

2 Days Ago
Hybrid
Mid level
Mid level
Financial Services
Administer and improve global block, file, and object storage across on-premises and cloud environments. Manage performance, capacity, resiliency, replication, backup, disaster recovery, incident response, root-cause analysis, and operational automation. Build observability and AI-assisted AIOps workflows with validation, guardrails, auditability, and human review. Maintain runbooks, SLOs, SLIs, error budgets, and on-call readiness while partnering with infrastructure and application teams.
Top Skills: AnsibleBashCephChefCloud-Native StorageCloudFormationContainer Storage Interface (Csi)DatadogDell Emc IsilonDell Emc PowerstoreElasticGoGrafanaHardware Security ModulesHitachiIbm StorageKafkaKey Management ServicesKubernetesLinuxNetappOpensearchOpentelemetryPrometheusPuppetPure StoragePythonSecrets ManagementServicenowSplunkTerraform
4 Minutes Ago
Remote or Hybrid
United States
Expert/Leader
Expert/Leader
eCommerce • Fintech • Payments • Software
Own the end-to-end architecture, development, deployment, evaluation, and operations of AI and machine learning systems. Build predictive ordering models, agentic workflow copilots, retrieval and evaluation infrastructure, safety guardrails, and responsible AI practices. Prioritize AI initiatives based on business outcomes, establish model governance and production standards, advise product and engineering leadership, and mentor experienced contributors.
Top Skills: Agentic AiAWSContinuous Integration And Deployment (Ci/Cd)Drift DetectionEmbeddingsGCPLarge Language Models (Llms)Machine LearningModel MonitoringModel ServingModel VersioningPrompt ManagementRetrieval-Augmented Generation (Rag)Vector Search
19 Minutes Ago
Hybrid
166K-233K Annually
Senior level
166K-233K Annually
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Own North American Wise Platform partnerships and enterprise business development across workforce, payroll, EOR, freelancer, and contractor platforms. Build vertical strategy and pipeline, lead complex $500k+ ARR deals through long sales cycles, influence C-suite stakeholders, and coordinate Product, Legal, Compliance, Implementation, and Engineering teams. Provide market insights that shape product roadmaps, pricing, monetization, and competitive positioning.
Top Skills: APIsE-WalletsEmbedded FinanceFxInterchangePayment Infrastructure

What you need to know about the Chicago Tech Scene

With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.

Key Facts About Chicago Tech

  • Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
  • Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
  • Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
  • Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account