Infrastructure Engineer

Fenix24 is an industry-leading cyber disaster recovery and restoration company. Battling threat actors as The World’s First Civilian Cybersecurity Force, Fenix24 delivers cybersecurity services through its four battalions: Fenix24 for ransomware recovery and restoration; Athena7 for IT security assessments, strategy and planning; Grypho5 for ongoing security-based management; and Argos99 for expert insights into data, assets and infrastructure. Under its Securitas Summa program, Fenix24 ensures organizations are prepared to effectively resist and rapidly recover from a cyberattack, offering a combination of managed data and infrastructure protection, real-time threat intelligence, and ongoing hardening and breach resistance.

Conversant Group is the parent company of Fenix24 — The World’s First Civilian Cybersecurity Force. Founded in 2009 by John Anthony Smith, the company provides cyber disaster recovery and restoration services through its Securitas Summa program, ensuring an organization's defenses are prepared to effectively resist and rapidly recover from a cyberattack.

About This Position

The Infrastructure Engineer is responsible for working closely with clients to assess, design, implement, and harden scalable infrastructure solutions. This role is project-driven and requires collaboration with the Project Management Office (PMO) to ensure successful delivery of infrastructure initiatives. Additionally, you will perform infrastructure assessments, support sales conversations by providing technical expertise, and contribute to the development of client solutions.

Key Responsibilities

• Design, implement/configure, harden, and manage VMware and Windows Server environments.
• Design, implement, configure, upgrade, and harden SAN/NAS storage systems for optimal performance and scalability.
• Administer and harden Active Directory, including group policies, user accounts, and directory services.
• Deploy, manage, and harden Azure IaaS solutions to meet client-specific infrastructure needs.
• Provide IT consulting services to help clients leverage technology for business outcomes.
• Lead server migration and upgrade projects to minimize downtime and ensure seamless transitions.
• Manage and coordinate patching schedules, ensuring compliance with security standards.
• Collaborate with the Project Management Office (PMO) to plan, track, and execute infrastructure projects.
• Perform security assessments of client environments, identifying risks and opportunities for optimization.
• Support sales conversations by providing technical input, demonstrating how proposed infrastructure solutions can address client needs.
• Automate routine administrative tasks using scripting, with a focus on PowerShell.
• Collaborate with internal and external teams to troubleshoot and resolve infrastructure issues.
• Perform other tasks as needed to support client infrastructure goals.

Qualifications, Requirements & Preferred Skills

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• 5+ years of experience in infrastructure engineering.
• Relevant certifications (listed below) are highly preferred.
• Experience managing multiple projects and dynamic priorities.
• Hands-on experience in endpoint management and security support.
• Strong communication and organizational skills.
• Demonstrated strong written and oral communication skills, including strong relationship building skills and leadership capabilities.
• Ability to form relationships across all levels of the company while modeling Conversant’s Culture and Values.
• Ability to apply general rules to specific problems to produce conclusions and responses.
• Strong analytical and problem-solving skills with high attention to detail.
• Ability to communicate effectively, both verbal and written.

Required Skills:

• Hand-on experience with server hardware, specifically Cisco UCS and HPE
• Hand-on experience with storage hardware, Alletra and Pure Storage.
• Strong hands-on experience with VMware (designing, installation, configuration, management, and hardening).
• In-depth knowledge of Windows Server and Active Directory management and hardening.
• Active Directory Group Policy creation and implementation.
• Proficiency in designing, implementing, configuring, upgrading, and hardening SAN/NAS storage solutions.
• Experience with Azure IaaS for infrastructure deployment, scaling, and hardening.
• Proven track record in IT consulting, particularly in infrastructure design, implementation, and hardening.
• Expertise in server migration and upgrade planning and execution, including troubleshooting.
• Strong understanding of patch management tools and processes.
• Advanced scripting capabilities, particularly with PowerShell, for automation and process improvements.
• Strong networking skills, including DNS, DHCP, TCP/IP, VLAN, and VPN configuration and troubleshooting.
• Excellent problem-solving skills and the ability to handle complex technical challenges.

Preferred Skills:

• Background in cyber security.
• Experience with network firewall and network switches.
• End-point Protection Solutions: Microsoft Defender, CrowdStrike, Absolute Resilience.
• Identity Threat Protection: CyberArk, Enzoic, Silverfort.
• Experience with SQL Server administration, management and SQL clusters.
• Proficiency in Linux/Unix environments.
• Familiarity with Infrastructure as Code (IaC) tools, such as Terraform or Ansible.
• Experience working with JSON for configuration and scripting.
• Knowledge of AWS cloud services in addition to Azure.
• Hands-on experience with Hyper-V or other hypervisors for virtualization.

Core Values & Competencies

Preferred Certifications:

• VMware Certified Professional (VCP) – for expertise in VMware.
• Microsoft Certified: Windows Server or Azure Administrator Associate – for Windows Server and Azure environments.
• Microsoft Certified: PowerShell Automation – for scripting and automation.
• CompTIA Network+ or Cisco Certified Network Associate (CCNA) – for networking expertise (DNS, DHCP, TCP/IP, VLAN, VPN).
• Microsoft Certified: Azure Solutions Architect Expert or AWS Certified Solutions Architect – for cloud expertise.
• Storage-related certifications (e.g. HPE or Pure) – for SAN/NAS storage management.

Why work for us?
We offer a dynamic, innovative work environment with rewarding work - help save our clients from disaster!

We truly value our employees and provide an extraordinary package to prove it, including:

• Internal and external learning & development opportunities, including career advancement
• Competitive compensation & benefits including:
• Private health insurance
• Mental health and wellness programs
• Company-matched pension scheme
• Life insurance and income protection insurance
• Monthly fitness/gym membership allowance

Join the world's first Civilian Cybersecurity Force and take your career to the next level!