Inside Sales Coordinator

Switchcraft® is a U.S. manufacturer of connectors, jacks, plugs, molded cable assemblies, patchbays, and switches. Our products are used in a wide variety of industries including medical, GPS, process control, transportation, homeland security, broadcast and pro audio. 

The Account Representative is responsible for providing service and support to distributors, OEM customers and outside sales force.

Location: Jefferson Park, IL (Chicago)

Shift:  M-F  7:30-4pm

Pay: $22/Hour

Job Duties:

• Heavy phone and e-mail contact with customers
• Interface with manufacturing, operations, engineering, and accounting in order to provide the highest level of service
• Providing quotes for customers by reviewing drawings, working with regional sales managers and the quoting specialist.
• Order processing by using our ERP system and expediting when necessary
• Some technical support

• Minimum of 3 years customer service experience in MANUFACTUIRNG environment
• Experience working with Purchase Orders
• The ability to handle multiple incoming calls and e-mails
• The ability to multi-task and prioritize their work and time
• Excellent communication skills both verbal and written
• Excellent computer skills, Windows and Internet
• Technical/electronic background a plus.

Benefits

Paid Time Off

Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term/Long Term Disability

Commuter benefits

Employee Assistance Plan (EAP)

Flexible Spending Accounts (FSA)

FSA-Dependent Care

Health Savings Account (HSA)

401k 

Educational Assistance (Tuition Assistance)

Referral Program

Parental Leave

Healthy Rewards

EOE M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status.