The Insights Analyst will provide expertise in employee engagement and performance management, assist customers with surveys, analyze results, and recommend actions while coaching best practices to ensure efficient service delivery.
Empower Every Team to Thrive
Quantum Workplace helps leaders build thriving teams—teams that are aligned on what matters, empowered to contribute, growing through development, and valued for the work they do.
We help make that happen through a connected talent platform that gives leaders a clear view of what’s happening across their teams. With more than 20 years in the HR technology space, we’ve partnered with thousands of organizations to help leaders turn insight into action that strengthens employee connection, performance, and business outcomes.
At Quantum Workplace, our people are our greatest lever for impact. We bring grit and hustle to our work, take ownership, and focus on doing work that matters. We pair that with care and flexibility—supporting people as whole humans and making space for work that’s meaningful and sustainable.
Check out our 2025 Employee Engagement Survey Results (yes, we use our own software):
· 97% response rate
· 82% overall favorability
· 98% favorable on the item "The people I work with treat each other with respect."
· 96% favorable on the item "My job gives me flexibility to meet the needs of both my work and personal life."
Check out our recent Stevie Award for Customer Service, and see what it means to be a Qwirk through this video!
About the Role
We’re looking for an Insights Analyst to join our team! As an Insights Analyst, you will provide subject matter expertise related to employee engagement, performance management, employee listening, and other Quantum Workplace offerings. You will work directly with customers, assisting them with survey design, analyzing survey results, designing performance management processes, and advising on recommended actions for change, while also coaching to best practices. The ultimate goal is to help customers design smart things, know where to focus, and find value in the various ways they can use our software. In addition to directly coaching customers, Insights Analysts also focus on finding or improving ways to scale and make service and value to customers more efficient.
You'll partner closely with Customer Success and Implementation teams to deliver a service experience that's both high-quality and scalable — because great insight is only valuable if it actually reaches the people who need it.
What You'll Do
- Advise customers on employee listening and performance management design — survey structure, question writing, and cadence
- Analyze survey results and help customers find the signal in the noise — what the data actually means and where to focus
- Present findings and recommendations to HR leaders and executive audiences with clarity and confidence
- Coach customers on engagement, performance management, employee growth and development, and recognition and rewards best practices, including actions leaders and managers can take inside and outside the platform
- Partner with Customer Success and Implementation Managers to drive value, adoption, and retention
- Build process efficiencies and scalable content that improve service delivery without sacrificing quality
- Contribute to thought leadership in employee engagement, performance management, and employee listening
- Occasional travel may be required (less than 5%)
What You Bring
- 3+ years of applied experience in employee engagement or performance management
- Hands-on experience designing and analyzing survey feedback
- Working knowledge of descriptive statistics
- Curiosity about AI tools and how to use them to work smarter — you don't just follow trends, you experiment with them
- Strong communicator — written, verbal, and in the room with executives
- Able to juggle multiple customers and priorities without dropping anything
- Master's in I-O Psychology, Organizational Development, HR, or a related field
- Experience designing or optimizing service or consulting processes
- A gift for making data trends digestible — and connecting them to what to do next
- Comfort operating in a fast-paced, deadline-driven environment
Bonus points for:
Interview Process
We're planning to kick off interviews the week of April 13th. Here's what to expect:
📞 Phone screen with our Employee Success team
💻 Zoom with the hiring manager
👥 Team interview via Zoom — including a short data presentation using materials we provide ahead of time
Why Quantum Workplace?
At Quantum Workplace, we believe thriving teams move our own business forward too. That belief shapes how we work, how we lead, and how we support one another every day.
We’re intentional about how we show up, guided by our core values. And we hold ourselves accountable to creating a place where people can do meaningful work and grow. If you want a candid look at what it’s like to work here, check out our Glassdoor reviews.
Below are some of the ways we support our teams and help them thrive.
We care for our Qwirks and their families
· Health Insurance: We offer 3 options (1 option is 100% premium paid by QW for employees) + Telehealth
· Dental & Vision: We cover 100% of premiums for employees
· 401k: We match 100% of contributions up to 4% and you're fully vested on day 1
· Additionally, our benefits include parental leave, PTO, summer hours, zoo membership, and more.
We seek to belong
· Employee-led Council works to create a more inclusive workplace
· No dress code - wear what makes you feel confident - BE YOU!
We invest in wellness and development
· Annual professional and wellness development allowance – conferences, books, gym reimbursements, workout equipment, and more!
· Our Omaha office has an on-site fitness center - free for Qwirk use
· Monthly manager-employee lunches for goal planning and development
· Zoo membership to your closest zoo
· Remote work stipend for 100% remote Qwirks
At Quantum Workplace, we are an equal opportunity employer. We are committed to building an inclusive team that represents a variety of backgrounds and skills. Please apply, regardless if you think you meet all the requirements. We want to hear from you. Please note, that we are not currently hiring in California.
Applicants with disabilities may contact the Quantum Workplace Employee Success Team via telephone, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Employee Success team at [email protected] or 402-415-8302.
We value and are committed to providing equal employment opportunities to all qualified applicants. However, we are unable to provide employment sponsorships at this time. Applicants must be authorized to work for ANY employer in the U.S. without the need for sponsorship now or in the future. We understand that this may be disappointing news for some candidates, and we apologize for any inconvenience this may cause.
Go back to our job listings page.
Top Skills
Ai Tools
Performance Management Software
Statistical Analysis
Survey Design
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