MoLo Solutions Logo

MoLo Solutions

Intern, Account Development (Truckload)

Reposted Yesterday
Hybrid
Chicago, IL
18-18
Internship
Hybrid
Chicago, IL
18-18
Internship
Assist in account management by maintaining customer relationships and operational tasks, while gaining insights into logistics and effective communication.
The summary above was generated by AI

Who We Are
MoLo Solutions, an ArcBest® Truckload Service, is a third-party logistics provider that connects businesses with transportation to get products delivered. MoLo offers world-class services to solve even the most complex shipping needs by providing truckload solutions. MoLo's priority is to put transparent and dedicated service first-for our customers, our carriers, and for our people.
MoLo Solutions is headquartered in the Fulton Market neighborhood of Chicago, IL.
MoLo Solutions is driven by values. Our people are at the heart of our success, and we offer a workplace that embraces all cultures, perspectives, and experiences - so we can provide the best atmosphere for our employees and the best service to our customers. Driven by passion. Driven to deliver. Driven for better. What drives you? Further your career at MoLo today.
Currently, we are looking for an Intern, Truckload Account Development to join the MoLo Solutions team.
As a Truckload Account Development Intern, you will gain practical account management experience by maintaining relationships with customers. These customers are companies with truckload transportation needs, and we collaborate with carrier partners to provide effective transportation solutions. Our comprehensive training program will teach you about the logistics industry, how to use the transportation management software, and effective operations processes for building strong customer partnerships. Through hands-on experience and guidance from a mentor, you will learn to operate existing accounts and execute operational tasks to deliver excellent customer service. During the internship, you will collaborate with various departments, engage with key personnel, and complete a business project. Our internship program provides a valuable opportunity to enhance your skills, contribute to the Truckload Account Development team's success, and gain insights into the logistics industry.
If you like to learn, build relationships, and have fun then this is the internship for you!
Main Responsibilities:

  • Assist a Truckload Account Development mentor to execute operational tasks.
  • Learn account management techniques and gain hands-on experience.
  • Ensure shipment details are accurately entered into the transportation management software.
  • Utilize scheduling systems to schedule the pickup and delivery appointments for the shipments.
  • Proactively identify issues and resolve problems to maintain excellent customer service.
  • Monitor shipments to ensure timely pickup and delivery.
  • Prioritize and respond to internal and external requests in a timely and professional manner.
  • Collaborate with your mentor, communicate across departments, and engage with leadership.
  • Participate in the internship speaker series, attend internship events, and complete a project.
  • Other duties and projects, as assigned.


Experience and Skills We're Looking For:
Education

  • Pursuing bachelor's degree; undergraduate education at a Junior level standing, preferred.


Additional Requirements

  • Ability to build and maintain relationships through customer service
  • Eager to learn and follow processes
  • Effective communication skills, both written and verbal
  • Exceptional organizational skills and meticulous attention to detail
  • Receptive to feedback and adaptable to coaching
  • Proactive, goal-oriented, and self-driven to achieve objectives
  • Strong problem-solving skills and critical thinking abilities


Other Details
Work Hours:

  • This is a full-time internship position starting 6/2/2025 and ending 8/8/2025 that will average 30-40 hours per week. Typical hours will fall between 8:00 am - 5:00 pm during the summer months.


Compensation:

  • This is an hourly position paid biweekly
  • Pay: $18/hr


Deadline to apply: 5/14/2025
Why MoLo?

  • Collaborative, inclusive, and fun culture driven by values
  • Extensive industry training program
  • Beneficial mentorship program
  • Inclusive employee resource groups, philanthropic events, and internship events
  • Innovative career development program and continuous learning opportunities


Learn more about MoLo Solutions.
We are an equal opportunity employer and actively seek a diverse community of professionals: people of color, all genders, veterans, LGBTQIA+, etc. We welcome people of all identities to apply! If you require accommodation in the application process, please contact [email protected] .

Top Skills

Transportation Management Software
HQ

MoLo Solutions Chicago, Illinois, USA Office

Located in one of Chicago’s newest, state-of-the-art office buildings in the vibrant Fulton Market neighborhood, MoLo is surrounded by some of Chicago’s hippest bars and food markets—all near public transit.

Similar Jobs at MoLo Solutions

6 Days Ago
Hybrid
Chicago, IL, USA
Junior
Junior
Logistics • Sales • Transportation • 3PL: Third Party Logistics
The Business Development Representative - SMB builds and manages a portfolio of small to medium-sized customers, sells truckload services, and develops relationships while collaborating with various departments.
Top Skills: Customer Relationship Management SoftwareTransportation Management Software
19 Days Ago
Hybrid
Chicago, IL, USA
Entry level
Entry level
Logistics • Sales • Transportation • 3PL: Third Party Logistics
As a Carrier Sales Representative, you will develop and maintain relationships with carriers, prospect through calls, onboard carriers, and manage shipment details to ensure customer satisfaction.
Top Skills: Microsoft Office Suite

What you need to know about the Chicago Tech Scene

With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.

Key Facts About Chicago Tech

  • Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
  • Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
  • Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
  • Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account