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Provide technical support for hardware, software, and network systems; troubleshoot and resolve user issues; maintain and configure systems and networks; implement cybersecurity protocols; install and configure systems and provide end-user support.
This is an exciting opportunity for a technically skilled IT Support Specialist to maintain company systems and provide technical assistance to staff.
This position is remote, if desired.
Key Responsibilities
- Troubleshoot hardware and software issues
- Maintain network systems
- Provide end-user support
- Implement cybersecurity protocols
- Install and configure systems
Skills and Qualifications
- Associate or Bachelor degree in IT or related field
- 2+ years IT support experience
- Knowledge of networking and Windows systems
- Strong problem-solving skills
Benefits
Competitive salary based on experience, $60,000–$85,000
Medical, dental, vision insurance
401(k) with match
Professional certification reimbursement
Paid time off
Job Type: Full-time
Pay: $60,000.00 – $85,000.00 per year
Benefits:
401(k)
Health insurance
Paid time off
Work Location: Remote or On-site
Top Skills
Windows,Networking,Cybersecurity
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
