POSITION SUMMARY:
The Junior Claims Analyst will provide support to the group claims team on a day to day basis. This role will also need to develop a working understanding of claim processes and procedures.
PRINCIPAL ACCOUNTABILITIES:
Help with handling claims arising from a variety of classes of business including Casualty, Specialty and Property.
Support the investigation and handling of all claims in accordance with company standards and procedures.
Help ensure claims systems are kept up to date in a timely manner.
Support the promotion of compliance with best practice for all aspects of claims management.
Assist Underwriters in renewal meetings as required.
Provide feedback to Underwriters from a Claims perspective.
Help to ensure all handled claims are properly processed and reserved. Ensures alignment and compliance with Global reserving practices and strategy.
Support claims team members in participation of claims audits.
EXPECTED COMPETENCIES:
At least 1 to 2 years prior relevant experience (re)insurance or financial services industry is preferred.
Vocational or technical education in addition to prior work experience preferred.
Willingness to pursue further education.
Applies strong technical skills to achieve results.
Obtains feedback, learns from others’ experiences and takes responsibility for honing skills to improve job performance.
Regularly shares information and engages in dialogue with manager and peers
Ability to work collaboratively within a team environment and multi-task in a timely, accurate manner
Consistently meets expectations excels when it matters most and responds quickly and effectively to resolve issues.
Remains open to new thinking and ideas, and views situations from multiple perspectives.
Knowledge of Microsoft Office applications (Outlook, Word, Excel)
Strong mathematical, analytical, and problem-solving skills.
Strong communication skills (oral and written)
Excellent organisation skills & strong work ethic
Willingness to pursue further education e.g. CPCU, AIC etc
Our people are our most valuable resource and core to our success. This is a fast-paced business environment, demanding a strong work ethic and a results-oriented approach. We offer competitive compensation and benefits, a comprehensive talent development program, and a reward system in which employees share in the success of the company. We are an engaged member of the communities in which we live and work and have a locally-led giving philosophy with generous employee matching program, global and local community grants and employee volunteerism.We seek diversity, create equity, and practice inclusion. Our people are at the heart of everything we do. We are an equal opportunity employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, disability, military status or other legally protected categories.
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