Junior Payments Operation Specialist

We're Agora, an early-stage Fintech startup based in TLV on a mission to revolutionize the way Real Estate firms and investors manage their capital. Our Investment Management software help companies raise and preserve more capital by automating their back-office operations, increasing their investors' satisfaction, and providing them with advanced tools for better marketing efforts.

We’re looking for a Junior Payments Operations Specialist — a recent graduate with strong analytical skills and a passion for learning how payments and finance really work behind the scenes.

This is an entry-level position, perfect for someone with a degree in Business, Economics, or another relevant field, who’s detail-oriented, curious, and eager to grow in a tech-driven environment. You’ll support daily operations, help onboard clients, and gain hands-on experience working with cross-functional teams like Finance, Compliance, and Customer Success.

What You’ll Do?

Payment Operations

• Create and process payment orders; manage workflows end‑to‑end.
• Monitor domestic and international transactions and flag anomalies.
• Help process and verify payment approvals in line with policy and controls.

Onboarding & Compliance

• Run a fast, compliance‑focused onboarding process for new clients.
• Collect, verify, and organize KYC/AML and other required documentation.
• Maintain accurate internal records and dashboards.

Partner & Client Support

• Respond to payment‑related questions from clients and internal teams (Finance, Customer Success).
• Collaborate cross‑functionally to resolve issues quickly and meet SLAs.

Controls, Reporting & Improvement

• Keep dashboards and trackers up to date with clean, auditable data.
• Investigate exceptions and coordinate resolution (e.g., with Customer Success and payment partners).
• Contribute to process automation and cross‑functional projects.