Your Journey at Crowe Starts Here:
At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.
Job Description:
We are seeking a Senior Staff Visual Designer to drive end-to-end customer experience cohesion across our go-to-market (GTM) ecosystem while accelerating adoption of human-centered design across both the market and our clients.
This role sits within our Human-Centered Design (HCD) team and partners closely with design leadership to translate strategic vision into high-quality, scalable visual and interaction outcomes.
Operating across internal teams and client engagements, this designer will help organizations undergoing large-scale digital transformation bring HCD to life through tangible, compelling, and production-ready design.
This is a hybrid role—for a strategic collaborator, visual craft leader, hands-on producer, and adoption driver—with the option to report to our Grand Rapids, Franklin/Nashville, or Chicago office.
Why This Role Matters
As our clients and business invest in large-scale digital transformation, success depends on more than strategy—it requires clear, consistent, and compelling execution that teams can adopt and scale.
This role will:
Accelerate strategy-to-execution cycles
Ensure CX consistency across all touchpoints
Elevate the quality of client-facing deliverables
Drive adoption of HCD principles through execution
Strengthen the visual articulation of transformation initiatives
By partnering closely with design leadership, this role ensures that HCD vision is realized consistently and effectively in market and in practice.
Key Responsibilities
Enable Adoption Through Design
Create clear, high-quality design artifacts that make HCD actionable for product, engineering, and business teams
Support clients in operationalizing design during digital transformation efforts
Use visual design to reduce ambiguity, increase alignment, and accelerate decision-making
Contribute to reusable patterns and systems that support adoption at scale
Partner with Design Leadership
Collaborate closely with design leadership to interpret and execute on strategic direction
Provide feedback and perspective to strengthen outcomes without owning overarching vision
Help scale design quality and consistency across multiple workstreams and engagements
Bridge Strategy, Execution, and Client Delivery
Partner with HCD, product, marketing, and engineering to bring concepts to life
Lead the creation of client-facing deliverables (presentations, prototypes, frameworks, UI concepts) with a high bar for clarity and polish
Communicate design rationale effectively to internal stakeholders and clients
Ensure strategic intent is preserved from concept through delivery
Hands-on Visual & Production Design
Contribute directly to high-quality design production across digital products and GTM assets
Support launches with refined UI, interaction details, and presentation-ready materials
Ensure pixel-perfect execution across platforms and channels
What Success Looks Like
Strategy consistently translated into high-quality, production-ready design
Cohesive experiences across all customer and product touchpoints
Client deliverables that are both strategically sound and visually exceptional
Increased adoption of HCD practices across teams and client organizations
Stronger alignment, speed, and confidence in execution
Qualifications
We are less focused on years of experience and more focused on demonstrated scope, impact, and craft.
Proven ability to execute and scale visual design across complex, multi-touchpoint experiences
Proficiency in prepping outputs for both digital and print when necessary
Experience translating established HCD or design strategy into high-quality, production-ready outputs
Track record of collaborating with design leadership and cross-functional partners to deliver cohesive outcomes
Experience influencing stakeholders and/or clients through clear, compelling design work
Experience working within or alongside large-scale digital transformation efforts, enterprise environments, or client-service models
Strong portfolio demonstrating both strategic alignment and hands-on execution
Experience contributing to design systems, visual standards, or reusable patterns
High level of craft in typography, layout, color, and interaction design, including presentation-quality deliverables
Ability to move fluidly between conceptual thinking and detailed production work
Preferred
Experience in consulting, agencies, or client-facing environments
Background in go-to-market, growth, or product launch initiatives
Strong storytelling and presentation skills
Experience supporting adoption of design practices across organizations
Key Traits
Highly execution-oriented with strong design judgment
Proficient designing across different tools and mediums
Collaborative and low-ego, with a partnership mindset
Influential through craft rather than authority
Systems thinker with strong attention to detail
Comfortable operating across internal and client environments
We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $74,100.00 - $147,800.00 per year.Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!
How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.
Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.
Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.
Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.
We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.
If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: https://careers.crowe.com/crowe-applicant-assistance-and-accommodation
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