Key Account Manager

This position is open to candidates who can commute to metro Charlotte, NC. 

The Key Account Manager (KAM) will be the face of Heartflow within a specific geographic region. The KAM will sell and promote Heartflow’s FFRct product by expanding usage in current key accounts. The Heartflow analysis is a first-of-its-kind noninvasive technology that helps clinicians diagnose and treat patients with suspected coronary artery disease (CAD).

Job Responsibilities:

• Drive penetration of Heartflow’s technology within existing accounts
• Maintain and build relationships with referring physicians’ other key clinical stakeholders within the assigned geography to grow and develop business within existing accounts
• Promote / champion Heartflow and build advocacy
• Drive sales of Heartflow’s technology at expansion sites within the key account, including prospecting, quoting, and closing new business
• Develop a pipeline of opportunities within the assigned key account
• Schedule sales calls to meet with current and potential customers
• Manage the sales process of Heartflow into new
• Build and maintain relationships with Interventional Cardiologists, Cardiologists, Radiologists, Administrative and other key clinical stakeholders (and other key decision makers) to grow and develop business
• Educate customers on Heartflow’s value proposition by giving presentations / having discussions with key decision makers
• Be accountable to achieve sales goals in the assigned geography
• Collaborate with the commercial team to develop detailed plans / strategies for Heartflow adoption and penetration within the assigned account
• Coordinate priorities / activities of a team that include business development managers, CT specialists, and payor relations managers (and others) to drive sales, increase adoption, and deliver excellent customer service
• Drive account business through regular communications with your team
• Develop volume/revenue forecasts in your assigned account through participation and leadership in forecasting roll-up calls
• Gather “voice of customer” input to guide product development and market strategy. The Key Account Manager will be expected to develop extremely deep relationships with key customers throughout the account
• Utilize salesforce.com to manage all facets of business (sales leads, activities, etc.)
• This is a home-based position with up to 80% travel

Skills Needed:

• History of proven sales skills and sales achievements
• Have worked at Heartflow in a sales/sales support role for at least 2 years.
• Knowledge/experience developing and implementing go-to-market plans for new diagnostic or therapeutic areas
• Deep understanding of cardiovascular disease and relationships with practitioners in this area in your assigned region
• Knowledge/experience in physician education regarding new technologies
• Knowledge/experience creating tactical sales plans for segmentation and anticipated adoption of Heartflow technologies
• Technical aptitude; able to discuss / explain a complex technology
• Experience with Salesforce.com or similar CRM 
• Excellent leadership, team building, and communication skills; ability to work in a fast-paced adaptive environment; self-starter and strong team player required

Educational Requirements & Work Experience: 

• BA Degree
• 8+ years of healthcare and/or business-to-business sales experience in a cardio/cardiovascular environment is required. Medical device sales experience required
• Knowledge of CT a plus

The total target compensation for this role is $235,000. Heartflow offers a robust benefits package. #LI-KS1

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