Knowledge Management Trainee

Location: Kuala Lumpur, Malaysia
Job Type: Traineeship
Duration: 12 months

As a Knowledge Management Trainee, you will support the development, organization, and continuous improvement of knowledge management strategies and tools to ensure that critical information is well-structured, accessible, and effectively shared across the organization. This role is designed for recent or fresh graduates who are eager to gain hands-on experience in knowledge management within a dynamic, global environment. You will collaborate with cross-functional teams to align documentation, content, and knowledge solutions with real business needs while contributing to impactful projects that improve how teams capture, organize, and share knowledge across the company.

• Partner with Knowledge Project Managers to define and optimize internal KM processes.
• Support global tickets respecting service level agreement.
• Create and support digital badges.
• Support the creation and rollout of new Training & Certification (T&C) programs, including curriculum planning and management of work assignments, labs, and question banks.
• Manage and maintain Knowledge Hubs and Technical SharePoint to ensure up-to-date and accessible resources.
• Create and update learning modules and technical content in the Nokia Learning & Development Hub, supporting regional and global engagement.

You have:

• B.Sc. or MSC in Management, Business, Communication or Information Systems (only recent graduates are encouraged to apply)
• Good oral and written communication skills; fluency in English
• Entrepreneurial spirit and sense of personal responsibility
• High level of self-motivation and maturity
• Strong team player and networking skills
• Ability to work as part of a multicultural global team across different time zones

It would be nice if you also have:  

• Basic knowledge PMP
• Familiarity with Microsoft 365 and Power BI