Lead Business Systems Analyst

Position Summary

We are seeking a detail‑oriented, collaborative Lead Business System Analyst to oversee Insurity C1/SureMGA solution delivery under the CoE. This role will act as the primary liaison between the product owner team, business stakeholders, and configuration development teams—ensuring that C1/SureMGA solutions align with business objectives and are configured to support operational needs effectively. The Lead Business Analyst will report to the Director of the CoE Functional Operations Team.

What will your job entail?

Key Responsibilities:

• Understand and document the business objectives of each project, identifying the system requirements to meet those needs.

• Analyze current business systems and processes to identify opportunities for improvement, automation, or optimization.

• Elicit, analyze, and validate business requirements from stakeholders, including internal teams and external users.

• Skilled at converting business requirements into solution designs and well‑defined configuration user stories.

• Collaborate with product owners, project managers, and sponsors to define project scope, vision, and deliverables.

• Conduct data analysis to support decision-making and continuous process improvement.

• Develop and execute test plans to ensure vendor software configurations meet business and functional requirements.

• Provide end-user training and support; create user manuals and documentation as needed.

• Document detailed business requirements, define scope and objectives, and align system functionality with strategic goals.

Qualifications:

• Minimum of 6 months of experience in Business Systems Analysis, IT Infrastructure, or a related field (preferred).

• Experience working in the non-admitted wholesale insurance space, with familiarity in software solutions that support this domain.

• Hands-on experience with configurable vendor policy administration systems; experience with C1 or Insurity products is strongly preferred.

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline (preferred). Equivalent professional experience will also be considered.

Technical & Functional Skills:

• Strong understanding of Data Analytics and IT Infrastructure.

• Familiarity with Software Development Lifecycle (SDLC).

• Working understanding of the agile scrum process.

• Experience working with vendor-configurable platforms or third-party software solutions.

• Basic SQL experience.

Behavioral Competencies:

• Effective communication and interpersonal skills.

• Strong attention to detail and analytical thinking.

• Sound decision-making and problem-solving abilities.

• Commitment to continuous learning and professional development.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates 

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target salary range for this position is $96,200.00 - $120,250.00 annually.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. 

 

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected] 

 

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.