The Lead CBX supervises staff, drives sales for memberships, trains team on customer service, and ensures brand standards are met.
Lead CBX
We are currently seeking for a high energy, passion filled, and sales motivated individual who is fitness minded and has a love for the community, and our brand! We are a fast-growing Indoor Cycling Franchise looking for individuals who want to grow with us! Our CycleBar Experience Associate delivers the CycleBar experience and helps drive daily sales.
Requirements:
- Excellent sales, communication, and customer service skills required
- Must have genuine hospitality and passion for people
- Possess leadership ability
- Ability to take on tasks from other leaders on staff
- Goal-oriented with an ability to achieve sales in memberships and retail
- Ability to learn and use the Club Ready software system
- Must be fluent in English and have excellent communication skills via in person, phone and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability
Physical Requirements:
- Must be able and willing to move bikes, and perform minor bike maintenance
- Must be willing to clean CycleTheater, Bathrooms, Lobby, etc.
- Must be able to lift up to 30lbs
Qualifications:
- 1 year in a supervisory role
- 1 year in a sales role
- Preferred Prior Fitness Front Desk Sales experience
Responsibilities:
- Be the lead and supervise CBX staff
- Help train CBX staff on sales and providing premium level customer service
- Provide top of the line service to all new and existing riders
- Execute sales and hospitality process of first time rider experience, follow up, and close potential member
- Meet member and retail sales goals assigned by General Manager
- Ensure CBX staff meets goals during their shift
- Work collaboratively with studio management and franchise owner(s)
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Assumes responsibility for developing selling skills
- Maintain brand standards and initiatives
Benefits:
- Ride for free at ANY time when there is a bike available!
- Leave the stuffy clothes behind, it’s all leggings and shorts here!
- Work a non-traditional structured schedule!
- Let your voice be heard! You will have access to others in the CycleBar community from your studio, studio’s across the country, and the corporate team!
Top Skills
Club Ready Software
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