Lead Product Software Engineer, Agentic AI, Tax

Wolters Kluwer, CCH® ProSystem fx® Scan is used by Tax professionals to read, identify, and bookmark client documents so vital tax information can easily be found and accessed.

As the Lead Product Software Engineer, you will independently execute specialized software development tasks. Your role will involve advanced coding, system design, and optimizing software solutions that enhance our products' performance and usability. Your expertise will ensure quality outcomes and drive technological innovations. With your experience in AI integrations, this role could lead the AI transformation within the Tax product lines.

In this role you will report to the Manager, Product Software Engineering, and work a hybrid work schedule (2 days in office, 3 days from home).

Essential Duties and Responsibilities:

• Lead the product release cycle, ensuring adherence to best practices, code reviews, documentation, and defect management.

• Efficiently manage changes and enhancements with a focus on continuous improvement.

• Apply out-of-the-box thinking and creative problem-solving skills.

• Collaborate with architects and product owners to design and implement innovative solutions, providing accurate estimates.

• Work with IT Operations to deploy, monitor, and tune performance of applications.

• Identify optimal technologies to solve business problems, including evaluating AI tools and off-the-shelf applications.

• Create POCs and collaborate with architects to strategize development and build technical roadmaps.

• Design and develop web and service-oriented applications, setting expectations and feature priorities throughout the development lifecycle.

• Develop and maintain Windows Services for background processing and long-running tasks.

• Build and consume secure, scalable services using WCF (Windows Communication Foundation).

• Ensure application security by collaborating with the Security Champion team to identify and remediate vulnerabilities.

• Stay current with emerging technologies and participate in training and educational opportunities.

• Mentor and support team members through training, guidance, and coaching.

• Apply Test Driven Development (TDD) practices with a strong focus on unit testing and code coverage.

• Contribute to Release and PI planning activities.

• Lead refinement sessions and provide technical insights for planned features.

• Promote best design practices and continuous product improvement.

Qualifications and Skills:

• Bachelor's degree in information technology or a related field.

• 10+ years of experience in software application development, with at least 3 years in a Technical Lead role.

• Expertise in C#, .NET Core/.NET Framework, C++, Web API, SQL Server, SQLite, and Angular/AngularJS for building scalable enterprise applications.

• Strong experience with WCF (Windows Communication Foundation) and Windows Services for secure, service-oriented architecture and background processing.

• Proficiency in RESTful APIs, PowerShell, Visual Studio, and Git, with hands-on experience in CI/CD pipelines and Azure DevOps.

• Solid understanding of Azure Cloud services, including App Service, Service Bus, Azure Functions, Event Grid, Azure SQL, Azure Storage, Queue, and Key Vault.

• Familiarity with containerization and orchestration tools such as Docker, AKS, and CaaS, and experience with API Management.

• Exposure to microservices, event-driven architectures, and automated testing frameworks.

• Working knowledge of AI technologies, including prompt engineering, Generative AI (GenAI), LLMs, SLMs, VLMs, OCR integration, and Microsoft Document Intelligence.

• Experience integrating AI-driven features and collaborating on training and fine-tuning AI models.

• Strong skills in code optimization, multi-threading, scalability, application security, and performance tuning.

• Deep understanding of Software Design Patterns, SOLID principles, and Agile methodologies (Scrum, Kanban, SAFe).

• Passion for mentoring, knowledge sharing, and fostering team growth.

• Excellent interpersonal and communication skills, with a strong customer focus and a proactive approach to problem-solving.

• #LI-Hybrid

Benefits:

A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html 

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.