Design and modernize scalable learning and performance-support solutions using instructional design, adult learning principles, and digital authoring tools. Consult with stakeholders to identify business needs, define performance measures, and establish KPIs and ROI. Apply EnABLE and ATD capability models, use data-driven insights, navigate complex stakeholder relationships, and mentor other designers while supporting organizational transformation.
Requisition Number: 2379076
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
As a Senior Experience Designer, you lead the creation of performance-first learning experiences that drive measurable business impact. You apply the EnABLE methodology with a strategic lens, focusing on the Engage to Align, Analyze to Design, and Evaluate phases to ensure solutions are rooted in real work and aligned with business priorities. You consult with complex stakeholders and mentor Experience Designers. Your work spans high-visibility and cross-functional initiatives, requiring advanced consulting, design, and evaluation capabilities to deliver scalable, sustainable solutions that improve performance and support organizational transformation. You leverage the ATD Talent Development Capability Model to guide your practice, applying professional, organizational, and personal capabilities to design solutions that align learning with business strategy.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
As part of this work, you will also:
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Preferred Qualifications:
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
As a Senior Experience Designer, you lead the creation of performance-first learning experiences that drive measurable business impact. You apply the EnABLE methodology with a strategic lens, focusing on the Engage to Align, Analyze to Design, and Evaluate phases to ensure solutions are rooted in real work and aligned with business priorities. You consult with complex stakeholders and mentor Experience Designers. Your work spans high-visibility and cross-functional initiatives, requiring advanced consulting, design, and evaluation capabilities to deliver scalable, sustainable solutions that improve performance and support organizational transformation. You leverage the ATD Talent Development Capability Model to guide your practice, applying professional, organizational, and personal capabilities to design solutions that align learning with business strategy.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
- Lead the design, development, and modernization of learning and performance support solutions using instructional design methodologies, adult learning principles, and digital authoring tools to create engaging, scalable experiences that improve performance
- Lead strategic consultations with stakeholders to uncover business needs, performance expectations, and success measures
- Use predictive analytics and historical data to define KPIs and ROI for learning initiatives
- Navigate complex stakeholder dynamics and influence decision-making through data-driven insights and business acumen
As part of this work, you will also:
- Assess and interpret customer needs and requirements
- Identify solutions to non-standard requests and problems
- Solve moderately complex problems and/or conduct moderately complex analyses
- Work with minimal guidance; seek guidance on only the most complex tasks
- Translate concepts into practice
- Provide explanations and information to others on difficult issues
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 2+ years of experience in learning design or development
- Knowledge of AI tools, LMS platforms, inclusive design practices, and consulting.
- Demonstrated proficiency with learning authoring and design tools such as Articulate Storyline, Rise, Adobe Creative Suite, or similar platforms
- Proven application of EnABLE and ATD Capability Models
Preferred Qualifications:
- 5+ years of experience in learning design, development, or performance consulting
- Expertise in AI tools, data visualization, and strategic consulting
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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