Legal Product Consultant

Job Description

Join the Legal Tech Revolution at Litera

Are you ready to shape the future of how law is practiced? At Litera, we’re on a mission to Raise The Bar™️ for the legal profession by delivering transformational and globally-trusted solutions to law firms and corporate legal teams worldwide. We’ve been a leader in legal tech innovation for 30 years and are leading the legal AI revolution to this day with most of the world’s largest law firms as our clients. If you’re passionate about building AI-forward solutions that scale globally and want your work to impact millions of legal professionals worldwide, this is your opportunity to be part of an extraordinary team that’s elevating the craft of law.

As part of our strategic growth and commitment to fostering collaboration and operational excellence, we are transitioning to a hybrid working model. This position can be based in any of our North American offices or our London office and candidates should reside within reasonable commuting distance, as this role requires on-site presence at least six days per month. This hybrid approach enables us to build a collaborative and innovative work environment while maintaining the flexibility that supports both productivity and work-life balance. We are actively seeking talented individuals to join our team in this exciting new phase of growth.

Position Overview

We are seeking a Legal Product Consultant to join our Legal Knowledge Engineering (LKE) team, where legal expertise meets cutting-edge artificial intelligence. In this dynamic role, you will serve as the critical bridge between sophisticated legal practice and innovative technology solutions, working directly with law firms and legal organizations to transform how they leverage AI-powered tools in their daily workflows.

As a Legal Product Consultant, you will partner with lawyers, legal operations teams, and firm leadership to successfully integrate Litera's AI-powered products into their practice. You will also play a pivotal role in product innovation, experimenting with generative AI technologies, developing machine learning solutions, and providing strategic feedback that shapes our product roadmap.

Key Responsibilities

Client Partnership & Implementation

• Lead comprehensive onboarding and adoption programs for law firms implementing Litera's AI-powered products
• Design and execute custom integration strategies that align with clients' existing legal workflows and processes
• Conduct in-person and virtual training sessions to demonstrate product value and maximize user engagement
• Build and maintain strong relationships with key stakeholders, serving as their trusted advisor on legal technology strategy
• Travel to client sites (approximately 30% of time) to provide hands-on support and workflow optimization

AI Innovation & Product Development

• Experiment with and test generative AI and machine learning technologies to enhance product capabilities
• Create and refine sophisticated prompts for accurate extraction of information from complex legal document sets
• Develop and train new "smart fields" and data points specifically for transactional documents in securities and financing
• Collaborate with product and engineering teams to implement AI-driven solutions based on real-world client needs
• Stay current on emerging legal technology trends and identify innovative opportunities for product enhancement

Strategic Product Input & Customer Advocacy

• Act as the voice of the customer, translating client needs into actionable insights for product development
• Contribute to product roadmap planning by identifying market gaps, use cases, and improvement opportunities
• Develop best-in-class playbooks and processes that drive customer success and product adoption
• Provide detailed feedback on product performance and user experience to guide continuous improvement

Requirements

Education & Licensing

• Juris Doctor (JD) from an accredited law school
• Active bar admission in at least one U.S. state, Canadian province, or the UK
• Good standing with relevant bar association

Experience

• Minimum 2+ years practicing transactional law
• Demonstrated experience in client-facing roles
• Track record of successfully managing complex projects and multiple stakeholders

Skills & Abilities

• Proven ability to travel approximately 30% of the time
• Strong presentation and training capabilities
• Excellent relationship-building and stakeholder management skills
• Adaptability and comfort with rapidly evolving technology landscape

Why Join Litera?

• The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment
• Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact
• Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together
• Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.
• Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles

The salary range for this position is $105,000 to $125,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Litera offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).