Legal Operations Coordinator

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SpotHero is looking for a Legal Operations Coordinator who will be a key member of SpotHero’s Legal & Compliance Team, working closely with individuals across departments to help implement and execute on processes, practices and systems that improve the efficiency, effectiveness and performance of the Legal & Compliance Team, facilitate change and manage costs. This individual will join a small, but mighty, team that provides support on all legal and compliance matters across the organization and is committed to getting things done, in the right way, for each of our constituents.


We are looking for a self-starter and creative problem solver who can hit the ground running and grow in the role, ultimately serving as the operational backbone of the Legal & Compliance Team and supporting cross-functional efforts to provide support across SpotHero. The ideal candidate is highly-motivated, has a strong foundation of operational and project management experience, has excellent communication and collaboration skills, has unparalleled organization and time management skills, has a strong attention to detail and an aptitude for enhancing productivity and efficient, and is able to prioritize effectively in a fast-paced, high growth environment.  The ideal candidate will be comfortable pivoting quickly from focused heads down work to real time responses to time sensitive questions on everything from the mundane to the sublime, all in the span of an afternoon.


Who we are:  

At SpotHero, we work as a team to empower people to get everywhere, easier! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app or website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.


What you will do:

  • Define, launch, and drive strategic and operational initiatives. 
  • Manage development and tracking of the Legal & Compliance Team’s goals consistent with the company’s strategy and provide project management support.
  • Provide paralegal and process support for all aspects of the company's business, including particularly commercial contracts, corporate law and Legal & Compliance Team initiatives.
  • Create and implement processes for the storing, retrieval, and sharing of commercial and corporate documents.
  • Assist in reviewing NDAs and other basic commercial contracts.
  • Coordinate among Legal and Finance & Accounting in processing of the Legal & Compliance Team’s invoices.
  • Manage vendors and other service providers to optimize efficiency and reduce spend, while ensuring quality in services.
  • Stay current on industry best practice and leading legal department processes and influence continuous improvement.
  • Identify and implement new tools and technology to support the team and the organization.


Who you are:

  • Action-Oriented. You maintain a sense of urgency to complete a task and seek information rather than waiting for it.
  • Analytical. You examine data and information methodically and in detail to solve problems or complete tasks.
  • Collaborative. You are a master of working with multiple individuals to complete a task or achieve a goal.
  • Committed. You have a sincere and dedicated focus on purpose.
  • Highly Communicative. You communicate crisply, effectively and efficiently both verbally and in writing.
  • Detail-Oriented. You pay attention to details and learn to understand causes and not just effects.
  • Organized. You have great follow through on tasks and superior organizational skills.
  • Diligent. You are extremely detail oriented and don't get overwhelmed easily.
  • Dynamic. You embody resilience, drive, and energy that radiates throughout all interactions.
  • Process-Minded. You focus on the tasks that are completed day-to-day to ensure strategic goals are able to be achieved in the most efficient and scalable way possible.
  • Discrete. You exercise discretion and respect the confidentiality of sensitive information.
  • Team player. You are a collaborator and passionate about supporting a high performing team.


What you have:

  • Bachelor's Degree.
  • Strong work ethic, high integrity and 2-5 years of relevant experience.
  • Detail-oriented problem solver who works well in a team environment and has excellent communication skills.
  • Ability to work on several projects simultaneously with tight deadlines.
  • Excited to work in a start-up environment and to grow with the team.
  • Ability to work independently, with appropriate oversight, as well as part of a team of attorneys and business professionals.
  • Preferred:
    • Experience with e-commerce or technology company.
    • At least 2 years of operations experience and an interest in the legal field.
    • Expertise in using Excel/Google Sheets/Google Docs/PowerPoint.
    • Experience utilizing contract management software (Ironclad is a plus!).
    • Demonstrated ability to identify and implement process improvements.


What we are offering:

  • Career game changer – A truly unique experience to work for a fast growing startup in a role with unlimited potential for growth.
  • Excellent benefits – We cover 90% of Medical Premiums, 50% of Dental & Vision Premiums, and offer company sponsored Life Insurance. 401K Match.
  • Flexible PTO policy, generous parental leave, and great work/life balance – We value and support each individual team member.
  • Flexible WFH arrangements - We know these are uncertain times and our employees’ health and safety is number one.
  • Annual parking stipend (duh – we help people park!).
  • The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere.
  • A company that cares about its employees’ unique backgrounds. From Employee Resource Groups to Unconscious Bias Trainings, we want each and every employee to feel like SpotHero is a place where they can bring their whole selves to work.
  • A workplace recognized as the Startup of the Year by Built in Chicago, a Top Workplace by Chicago Tribune, and one of Chicago’s Best Places to Work for Women Under 35 by Crain’s Chicago Business.
  • A workplace recognized as a Best Place to Work by Built In Chicago, Top Company Culture by Entrepreneur, and one of TIMES’s 50 Genius Companies.

 

SpotHero is an equal opportunity employer.  We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all.

 

PLEASE NOTE: This position is ineligible for visa sponsorship.  To be considered for this role, you must be legally authorized to work in the US and not require sponsorship for employment now or in the future.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HiveDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • BrazeCRM
    • MailChimpEmail
    • MandrillEmail
    • Oracle ResponsysEmail
    • MarketoLead Gen

Location

Our custom built office is located in the heart of the Loop, close to the Brown, Orange, Pink, Purple, and Red Lines.

An Insider's view of SpotHero

What’s the vibe like in the office?

There's a lot of collaboration and positive energy throughout the entire day at SpotHero. There are a lot of funny people that work at SpotHero; it's hard to get through the day without a few genuine hearty laughs, which is a really fun way to take a break from being nose deep in a project.

Michelle

Account Executive

How does the company support your career growth?

There’s so much room to grow at SpotHero. From the very beginning, I was encouraged to think about my career goals and steps I could take towards achieving them. I recently made the transition to a new team, and everyone has been incredibly supportive as I learn a new skill set and look to further grow my career!

Maggie

Digital Marketing Specialist

What is your vision for the company?

I joined SpotHero to contribute to the future of mobility as I imagine walking down the street with my pre-school aged children one day and being able to point out aspects of the mobility ecosystem that I played a role in building. In this vein, I believe SpotHero will emerge as the platform that powers the last quarter mile of mobility.

Paolo

Chief Business Officer

What are SpotHero Perks + Benefits

SpotHero Benefits Overview

We offer our employees a way to find community through Employee Resource Groups. We currently have six different established groups and evaluate offerings on a semi-annual basis.

In the US we cover up to 90% of Medical Premiums, 50% of Dental & Vision Premiums, company-sponsored Life Insurance, 401K, and generous parental leave.

Flexible PTO policy and great work/life balance – We value and support each individual team member.

Annual parking stipend – we help people park!

Culture
Volunteer in local community
SpotHero participates in local volunteer activities such as installing art galleries in elementary schools with I Paint My Mind and building homes with the House That Tech Built.
Partners with nonprofits
Through our monthly bake sales we partner with nonprofits such as C.A.R.E. Animal Rescue, Center on Halsted, and ALIVE rescue.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
In addition to our DEI Task Force team, we also have a number of ERG's including African Americans/Blacks at SpotHero, Neurodiversity ERG, Women at SpotHero, LGBTQ+ ERG, Parents at SpotHero, etc.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
We cover Short Term Disability at no cost to you.
Dental insurance
Our competitive Dental plan is through Guardian. Our plan has a unique rollover benefit to encourage plan use. In addition to child orthodontia, we are proud to offer adult orthodontia coverage!
Vision insurance
Our vision plan is through Guardian through VSP Choice Network. Our plan has a low co-pay for your annual exam and includes an annual stipend for lenses or frames.
Health insurance
Our medical plans are through Blue Cross Blue Shield, and we offer a High Deductible Health Plan with no employee payroll contribution required. We also contribute to HSA accounts on your behalf.
Life insurance
SpotHero covers Life & AD&D coverage, up to 100% of your salary, at no cost to you.
Pet insurance
Wellness programs
Team workouts
SpotHero sponsors an annual fitness challenge where employees can participate in hydration, sleep, and fitness challenges.
Mental health benefits
Financial & Retirement
401(K)
You’ll have the opportunity to take advantage of traditional and Roth savings options with financial advisers at Fidelity Investments who are ready to assist with your retirement planning.
401(K) matching
SpotHero's 401k plan matches 50% for an employee's contributions up to 6% of their annual based salary.
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
We provide three months of parental leave for all employees.
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Fantastic Eats - Take a break and enjoy some grub with the team, catered weekly from your favorite Chicago spots. For a midday pick me up, choose from our endless variety of snacks. • Team Events - From WhirlyBall and ice skating to rooftop happy hours and spontaneous ice cream parties - we're always looking for new ways to have fun together! • Casual Work Environment - Be comfortable while you work. Take a nap if you need it or squeeze in a few yoga poses between meetings. • Employee Wellness Program. We encourage work/life balance through financial wellness talks, meditation sessions, and mind & body nutrition education. Plus, we encourage our team to get out and give back to our local community. • Professional Development. We support personal and professional development through mentorship programs, diversity & inclusion trainings, and learning how to work with one another based on our personality types.

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