Life Sciences Salesforce Business Systems Analyst

Career-defining. Life-changing. 

At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career

About This Role:

The Sr. Business System Analyst is responsible for functional design and implementation, including both hands-on practical work and technical leadership, of our Salesforce implementation. The BSA will provide holistic expertise of all CRM system including Sales, Service and Life Sciences Cloud by collaborating closely with various business stakeholders in order to advance scalable solutions while maintaining security & compliance requirements.

Job Requirements

• Own the overall solution architecture vision for large-scale, multi-workstream Salesforce Life Sciences programs, ensuring coherence across functional design, technical implementation, data strategy, and integration.
• Serve as the senior liaison between business leadership and technical delivery teams — translating strategic intent into architecture direction and, where needed, stepping into a functional or technical lead capacity to break through design impasses, resolve ambiguity, or accelerate alignment across the program.
• Strong ability to translate business requirements into well architected solutions, drive scalable solutions which can easily expand globally, and propose best alternatives to meet business needs.
• Participate and lead requirements gathering sessions with cross-functional teams to understand business processes, requirements, and key performance indicators.
• Prepare functional solution documentation to include business requirements, functional specifications and technical designs that communicate architectural components, associated logic, triggers, data flows and user interfaces.
• Deep, proven understanding of global data residency, data sovereignty, and privacy laws within healthcare domain
• Partner with Salesforce product teams, and third-party vendors to shape the solution approach and leverage the latest platform capabilities.

Qualification

• Minimum of 10 years of Salesforce experience, with demonstrated tenure in Sr. BSA and CRM solution architecture
• Experience architecting and delivering multiple large-scale, complex Salesforce programs in Life Sciences or an adjacent regulated industry
• Experience with Salesforce Life Sciences Cloud (LSC), Health Cloud, or equivalent pharma/biotech CRM platforms and expertise in how these clouds are applied across commercial, medical, and patient-facing use cases
• Experience leading delivery using Agile, hybrid, or scaled Agile frameworks at program scale (e.g., SAFe, multi-team Scrum) and shaping methodology decisions for the engagement
• Experience leveraging AI/ML capabilities (e.g., Salesforce Einstein, Agentforce, generative AI tools) within Life Sciences commercial solutions, including ability to advise clients on AI strategy and adoption
• Experience operating as a functional and technical hybrid — with enough depth on both sides to design end-to-end solutions
• Deep integration architecture experience including Boomi or Workato, event-driven architectures, or enterprise API strategy in complex Life Sciences environments

Location:

Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

Estimated Pay Range

As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at [email protected]

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.

There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact [email protected]. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.

For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121