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JPMorganChase

Liquidity & Account Solutions - Payments Product Manager- Vice President

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Hybrid
Chicago, IL, USA
Senior level
Hybrid
Chicago, IL, USA
Senior level

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Leads payments product strategy, discovery, roadmap, backlog, launches, commercialization, and lifecycle management. Owns product success metrics, customer feedback, value proposition, scalability, resiliency, and risk controls. Partners with Risk, Legal, Compliance, Sales, Operations, Client Service, Onboarding, Technology, and Controls teams to deliver enhancements and adjacent products. Provides subject matter expertise to clients and partners while using analytics and automation to improve decisions and operational efficiency.
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.


As a Product Manager in the Americas Account Solutions Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

 

Job responsibilities

 

  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Creates the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Builds and partners to launch new enhancements, value-added services and adjacent products, from discovery and business case through delivery and commercialization
  • Collaborates with cross functional partners (Risk, Controls, Legal< Compliance) to ensure robust risk and controls environment
  • Provides product subject matter expertise to partners and clients

 

Required qualifications, capabilities, and skills  

  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Demonstrated intellectual curiosity with strong analytical and problem‑solving skills; comfort mining and interpreting data
  • Proven ability leading large-scale, complex initiatives, driving cross-functional execution from strategy through delivery in fast-paced, ambiguous environments
  • Strong ownership and accountability, with a track record of leading initiatives end-to-end across the full product lifecycle
  • Demonstrated ability to partner effectively across Sales, Operations, Client Service, Onboarding, Technology, and Control functions to drive results
  • Proven ability to organize projects, advance product use cases, and drive to closure
  • Experience leveraging data analytics and AI/automation to improve decision-making, and enhance operational efficiency
  • Excellent communication and influence skills; clear, executive‑ready written and verbal communication

 

Preferred qualifications, capabilities, and skills 

  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Knowledge of payments, treasury services, and / or account/virtual account products
  • Familiarity with product financials, management reporting, executive presentations, performance reporting

 

 

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

JPMorganChase Chicago, Illinois, USA Office

Chicago, IL, United States

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