The Account Coordinator will assist Account Representatives in operations, manage accounts, schedule shipments, provide customer service, and solve problems.
Account Coordinator – Chicago Office
BM2 Freight Services, Inc. is searching for a full-time Account Coordinator to work at our Chicago Office in Des Plaines, IL. The Account Coordinator will be expected to assist their Account Representative’s team in the day-to-day operations as they develop, maintain, and grow accounts. The Account Coordinator position is perfect for an aspiring customer sales representative or someone interested in assisting sales for the long-term.
At BM2 Freight, our No. 1 investment is our employees. We are looking for a professional with strong intrapersonal communication and relationship building skills who is interested in advancing their sales career with an award-winning, growing company.
Account Coordinator responsibilities:
- Transportation Management System: Receive customer information and accurately build loads in our TMS, Revenova.
- Servicing Accounts: Schedule shipments for pickup and delivery. Provide excellent customer service and timely updates to customers via phone and email. Coordinate with Logistics Coordinators to obtain PODs and tracking and tracing information. Assist in quoting customers, adapting to freight market conditions, and resolving operational obstacles as they arise.
- Problem Solving: Be adaptable, knowledgeable, and resourceful in order to solve every customer issue you come across
Our ideal candidate will have:
- Bachelor’s degree
- Strong problem solving and critical thinking skills
- Excellent attention to detail
- Exceptional customer service and interpersonal communication skills
- Previous experience in a high call volume environment preferred
- Ability to multi-task and troubleshoot various problems as they arise
- Exceptional team player with a sense of urgency
- 1st week of paid training may be held at BM2's Hq In Covington Ky (Flight and Lodging paid by BM2)
Why BM2 Freight?
- Competitive Salary
- Paid parking
- 7 AM - 4 PM weekly schedule
- Opportunities for advancement
- Eligible for full health benefits after 30 days of employment (medical, dental, & vision)
- Eligible for 401k contribution after 90 days employment (with company matching program)
- 4 weeks paid maternity / paternity leave
Similar Jobs
Agency • Gaming • Marketing Tech • Mobile • Analytics
The Data Security Engineer will develop and implement data protection strategies, ensuring compliance with regulations like GDPR and HIPAA while securing sensitive data and collaborating with various teams.
Top Skills:
Analytical ToolsCcpaCismCisspCybersecurityDlp StrategiesGdprHipaaInformation Technology
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Security Operations Analyst reviews security events, investigates malicious activity, leads incident responses, and documents findings while participating in threat hunting activities.
Top Skills:
LinuxmacOSSecurity Information And Event Management (Siem)SplunkWindows
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Assist with maintenance and operation of automated systems, modify PLC and HMI programs, support troubleshooting and documentation, and participate in team meetings.
Top Skills:
AcadCognex VisionFanuc RobotHmiPlcRobot ProgrammingRslogixVision System
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
