The Logistics Account Manager is responsible for managing customer relationships, ensuring service quality, and collaborating with internal teams to meet operational tasks, while also identifying new business opportunities.
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies.
Responsibilities:
- Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met.
- Manage customer expectations and provide exceptional customer service
- Work with Implementation team on successful opportunities to ensure accuracy in our pricing program
- Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts
- Participate in rate calculations, report preparation and customer presentations for all large-spend bids
- Ensure customer commitments are met, working with internal teams and executing operational tasks as needed.
- Identify, manage and build new business relationship in the target market.
- Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions.
- Maintain a database of clients, prospects, partners and vendors.
- Monitor market conditions, product innovations, and competitors' products, prices, and sales.
- Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
- Consult with clients to resolve problems and to provide ongoing support.
- Coordinate prospect, sales and current customer meetings working closely with VP of Sales/CS.
Requirements
- 1-2 years of account management experience in transportation and logistics field would be an asset.
- Recent college or university degree in Sales & Marketing or Business-related field is required.
- 3+ years of sales and account management experience in transportation and logistics field is preferred.
- Exceptional customer service skills, embraces the concept of both the internal and external customer.
- Excellent communication, analytical and organizational skills.
- Ability to function independently with little or no supervision as well as function in a team environment.
Benefits
- Competitive Salary
- Healthcare Benefit Package
- Career Growth
Similar Jobs
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Plan and execute high-intent events (roundtables, workshops, conference) to drive qualified pipeline. Manage venues, vendors, contracts, logistics, reporting, and sales alignment. Travel monthly, work closely with sales, customer, product, and marketing teams to deliver world-class attendee experiences.
Top Skills:
ConfluenceJIRA
Digital Media • Information Technology • News + Entertainment
Responsible for developing and maintaining client relationships in advertising sales to achieve annual sales goals, including market research, proposals, and revenue generation activities.
Top Skills:
AdvertisingCustomer Relationship Management (Crm)Sales
Digital Media • Information Technology • News + Entertainment
Sell integrated networking, security, and communications solutions (SD-WAN, UCaaS, network security) to enterprise multi-site accounts. Prospect, develop territory relationships, deliver in-person presentations, meet revenue and quota targets, collaborate with internal teams, and manage complex sales cycles while supporting customers and partners.
Top Skills:
EthernetNetwork SecuritySd-WanUcaasWireless
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
