Manager, AI Strategy & Governance (Enterprise Finance)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

At CVS Health, we’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience.

The Manager, AI Strategy & Governance will support Enterprise Finance by establishing and operating governance that enables responsible use of AI across Finance. This role helps define principles, accountability, and decision rights for AI use cases, and ensures that AI solutions are defensible, auditable, and aligned with Finance control expectations while still enabling innovation and speed.

Reporting into the Director, Data & AI Strategy & Governance within Reporting & Analytics Strategy, this role will partner across Finance, Technology, Risk, Compliance, and Audit stakeholders to ensure AI initiatives are introduced with appropriate oversight, documentation, and ongoing monitoring.

Key Responsibilities

• Help define and maintain Finance AI governance standards, including principles, decision rights, approval paths, and accountability for responsible AI use across Finance.
• Operationalize governance through a scalable operating model that balances enablement with risk‑appropriate oversight, adapting processes as Finance AI usage evolves.
• Establish governance artifacts and documentation expectations that support transparency, traceability, and auditability for governed AI use cases.

• Manage an intake and assessment process for Finance AI use cases to determine required governance and control expectations based on business impact and risk considerations.
• Establish and maintain governance requirements for human oversight, decision accountability, and escalation paths where AI influences Finance decisions.
• Partner with Controls/ Audit/ Risk stakeholders to ensure AI-enabled processes align to existing Finance control environments (e.g., documentation standards, approvals, audit trails).

• Ensure governed AI use cases incorporate appropriate considerations for model risk, bias, explainability, validation, and human‑in‑the‑loop oversight consistent with Finance’s need for defensible outcomes.
• Define minimum expectations for AI lifecycle governance (e.g., documentation, testing, release/change management, and appropriate review checkpoints).
• Support governance for AI data usage, ensuring alignment with privacy, security, and regulatory standards in partnership with relevant enterprise teams.

• Maintain a persistent inventory of Finance AI use cases and governance status to improve visibility, traceability, and reporting.
• Establish appropriate monitoring and measurement expectations for AI solutions, including performance, drift (where applicable), compliance to governance requirements, and business impact tracking.
• Provide executive-ready reporting on governance posture, key risks, remediation progress, and adoption trends.

• Coordinate with cross-functional stakeholders (Finance leaders, Technology teams, Enterprise governance partners, Audit/ Controls) to align governance requirements with delivery practices.
• Promote responsible AI enablement through clear guidance, communication, and practical governance tooling/processes that reduce friction and increase compliance.

Required Qualifications

• 5+ years of experience in governance, risk management, controls, compliance, audit, technology risk, product/ program operations, or related fields in a complex enterprise environment.
• Experience building or operating structured processes (e.g., intake, assessments, governance workflows, approvals, monitoring routines, and reporting cadences).
• Demonstrated ability to work across matrixed teams and influence outcomes with senior stakeholders.
• Working familiarity with AI/ automation concepts and the governance implications of using AI in business processes.
• Strong written and verbal communication skills, including the ability to translate between business needs, risk considerations, and technical implementation approaches.

Preferred Qualifications

• Experience supporting Finance environments with heightened control expectations (e.g., planning/forecasting, reporting, close, or other controlled processes).
• Experience partnering with Audit/ Controls/ SOX stakeholders on control design, documentation, and readiness activities.
• Experience defining governance standards for advanced analytics, automation, or AI-enabled workflows.

Education

• Bachelor’s degree or equivalent experience required.
• Advanced degree preferred.

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.