Manager, Implementation - Project Management

Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world.

Sphera is a portfolio company of Blackstone, a U.S.-based alternative asset investment company that focuses on private equity, technology and innovation, and more. Blackstone businesses succeed through strong partnerships, a personalized approach and a commitment to exceptional performance with uncompromising integrity. Sphera and Blackstone are leaders in the Environmental, Social and Governance (ESG) space.

We are guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration. These values help us recruit the right talent to join our rapidly expanding team around the globe. It is important to us that each and every Spherion is not only eager to challenge themselves and knows how to get work done but is an awesome addition to our company culture.

As a Manager, Implementation, you will be responsible for managing the delivery of Sphera’s Health & Safety, Environmental, and Corporate Sustainability Solutions.  Assigning and coordinating resources and monitoring billable time and budgets throughout the lifecycle of the project, from initiation through to delivery. The Manager, Implementation serves as liaison between the company and the client project manager to ensure that all targets and requirements are met on schedule and within budget, and equally important to create and maintain a positive team environment at the client. 

In addition, this position can provide subject matter expertise to our clients to inform and guide the system design and configuration in alignment with best practices. 

The Manager, Implementation is involved in pre-project assessments to determine requirements, conducts design workshops, and provides project proposals. 

Project Management:

• Responsible for the timeliness and quality of the implementation of the solution, including all deliverables to the customer.
• Works as the key focal point in the engagement with clients supervising all aspects of a project, including planning and task analysis, assigning appropriate resources, tracking progress to the completion of all deliverables, managing budgets , forecasting project revenue, managing project risks and leading activities such as a readiness audit and lessons learned discussions.
• Creates and executes project work plans and revises them as appropriate to meet changing needs and requirements.
• Develops project planning documents using project management techniques, including project charters, scope statements, testing plans, and project schedules.
• Works to identify and establish strong relationships with key stakeholders and influencers within engagements to Identify new business opportunities and support business development within client assignments.
• Manages day-to-day operational aspects of a project and scope.
• Reviews deliverables prepared by project team before passing them to client.
• Effectively applies our methodology and enforces project standards.
• Prepares for engagement reviews and quality assurance procedures.
• Minimizes exposure and risk on projects.
• Ensures project documents are complete, current, and stored appropriately.
• Provides project status reports and metrics.
• Tracks and reports team hours and expenses on a weekly basis.
• Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for projects.
• Analyzes project profitability, revenue, margins, bill rates and utilization.
• Contribute to the definition of the implementation delivery model and project execution methodology in support of Company strategy.

Sales Support:

• Works with Solution Engineers and Sales Executives to support sales opportunities and proposals (scoping, estimating, planning).
• Works with existing clients and services teams to scope proposals and process statements of work.

Solution Consulting:

• Uses subject matter expertise to facilitate solution design workshops with clients.
• Guides clients by providing product insights and best practice methodologies.
• Develops solution configuration documents and performs requirements analysis. Develops solution reporting and integration design packages.
• Performs implementation work through system configuration, testing, training, and
• deployment as necessary.
• Mentors and coaches client project team throughout the life cycle of the project.
• Collaborates with the Sphera product team to address project-related product enhancements and issues.
• Updates standard project templates for project-specific use.

REQUIRED EDUCATION:

• Degree qualified (or sufficient professional experience).

REQUIRED EXPERIENCE:

• 3+ years of enterprise software implementation
• Excellent technical and non-technical writing, editing, verbal communication, presentation skills.
• Strong project management and planning skills.
• Experienced and comfortable in supporting sales colleagues.
• Experience in discussing project planning and issues with customers.
• Able to perform in teams.

Pay:

Commensurate with relevant qualifications and experience

Benefits:

• Medical, Dental, and Vision Insurance

• Health Savings Account

• Flexible Spending Account

• 401(k) Retirement Plan with Company Match

• Life and Disability Insurance

• Critical Illness Insurance

• Accident Insurance

• Hospital Indemnity Insurance

• Paid Time Off and Holidays

• Flexible Working Schedule

Sphera is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, marital status, or any other legally protected status.

If you require a reasonable accommodation for a disability during the application or recruiting process, please email us at [email protected] to make your request. To help us best respond, please include your name and the position you are applying for in your message.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.