Manager, Customer Business

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About Us: 

TreeHouse Foods is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.

Named one of America’s Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight – One Customer at a Time." Guided by our values—Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together. We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.

What You Gain: 

• Competitive compensation and benefits program with no waiting period – you’re eligible from your first day!

• 401(k) program with 5% employer match and 100% vesting as soon as you enroll.

• Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays).

• Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopU – with more than 10,000 free courses to support you along the way.

• An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups.

• Access to our wellness and employee assistance programs.

Job Description:

About the Role:

We are seeking a Manager, Customer Business, based out of our corporate office in Oak Brook, IL, to support our sales organization and serve as the primary point of contact for assigned customers. This role is responsible for driving customer performance, achieving revenue and margin targets, and delivering strong forecast accuracy while building and maintaining strategic customer relationships.

In this role, you will partner closely with cross-functional teams including Customer Service, Supply Chain, Finance, and Business Units to deliver customer-specific strategies and drive business growth. This position offers the opportunity to influence customer outcomes, identify growth opportunities, and contribute to overall commercial success.

You’ll add value to this role by performing various functions including, but not limited to:

• Maintain strong customer relationships and serve as the primary TreeHouse point of contact
• Deliver communications to customers and manage expectations and responses
• Resolve customer issues in partnership with Customer Service and Customer Supply Chain teams
• Provide insights and recommendations to business units through customer feedback and performance analysis
• Execute division selling strategies and customer-specific pricing initiatives
• Represent the customer internally to identify and develop short and long term business opportunities
• Deliver forecast accuracy and support demand planning activities
• Lead special projects and initiatives as needed
• Develop customer annual operating plans in partnership with Commercial Finance
• Monitor customer performance and identify opportunities to address gaps and drive growth
• Analyze customer portfolios to identify white space opportunities and optimize product assortment
• Collaborate with cross-functional teams to manage allocations and improve service levels

Important Details:

• This is a full-time, hybrid role based out of our Oak Brook, IL office. Travel may be required based on customer needs and business priorities.
• The anticipated compensation for this position ranges from $101,600 to $152,400 annually. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. For certain roles, the successful candidate may be eligible for annual discretionary merit compensation award, bonus and equity pay.

You’ll fit right in if you have:

• Bachelor’s degree in Business, Finance, or related field required
• Minimum of five (5) years of progressive experience in sales or related roles with increasing scope and responsibility
• Experience in the retail grocery channel required; Topco experience required
• Club channel and private label experience preferred
• Strong communication and relationship building skills with the ability to influence internal and external stakeholders
• Strong analytical skills with the ability to leverage data to drive pricing and product strategies
• Solid financial acumen with understanding of profit and loss and trade funding management
• Experience with Salesforce and Microsoft Office applications including Excel, Word, PowerPoint, Outlook, and Teams required
• Experience with systems such as Circana, business intelligence tools, SAP, and SharePoint preferred
• Strong organizational and problem-solving skills with the ability to manage multiple priorities

Your TreeHouse Foods Career is Just a Click Away!

Click on the “Apply” button or go directly to www.treehousefoods.com/careers to let us know you’re ready to join our team!

At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us “Engage and Delight – One Customer at a Time”. TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected]

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