Manager, Intermodal Operations

Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook, X, LinkedIn,  Instagram, and YouTube.

The Manager, Intermodal Operations is responsible for the overall growth, development, and management of RXO’s Intermodal accounts. The Manager, IMDL Ops is responsible for managing, motivating, and leading a team to build trust, credibility, and rapport with assigned customers. The Manager, IMDL Ops is expected to have strong analytical and refined decision-making skills and is accountable for the tactical execution of customer-specific strategies.

Daily Tasks & Responsibilities (include, but not limited to):

• Account Assignments: Closely monitor account performance and proactively identify ways to improve overall profitability.
• Market Knowledge: Stay informed about market trends, competitor activities, and industry developments. Provide feedback and insights to make strategic decisions and recommend improvements.
• Load Management: Oversee all operations within assigned accounts and correct deficiencies and support issue resolution.
• Network Strategy: Provide consultative feedback to customers and look for inefficiencies within their supply chain.
• Performance Management: Monitor and evaluate employee performance by setting expectations, providing feedback, conducting performance reviews, and implementing corrective action plans (CAPs) as needed.
• Cross-Department Collaboration: Work closely with internal teams to ensure smooth coordination and communication across all logistics functions.
• SOP Management: Develop, implement, and maintain Standard Operating Procedures to ensure consistent and efficient operations.
• Reporting & Analysis: Gather, analyze, and present data to support decision-making and track performance metrics.
• Continuous Improvement: Identify opportunities for continuous improvements to contribute to the development of best practices and enhance operational efficiency.

Essential Skills, Characteristics, & Experience:

• Adaptable, collaborative work style
• 4 years industry experience preferred
• 2 years people management experience preferred

Starting Pay: $70,000 plus bonus eligibility

Application window closes: Monday, October 13th

Coyote will not consider candidates from Colorado, Washington, Nevada, New York, Connecticut, Maryland, Rhode Island, or California for this opening. Due to Pay Transparency laws, candidates from these states must apply in-state to ensure compliance.

Do Well, Be Well

• Comprehensive medical, dental, vision, and life insurance coverage
• Retirement 401(k) featuring employer match
• Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
• Employee Assistance Program (EAP)
• Industry-leading mental health resources
• Complimentary membership to Peloton
• Access to LinkedIn Learning for continuous skill enhancement
• Paid time off and paid parental and disability leave
• 3 paid community service days annually

Important Notice to US Applicants:

Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.