Manager, Technical Product Management

Company Description:
McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range ofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
Department Overview
McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first, leveraging our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies.
Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)
Our growth pillars emphasize the important role technology plays as the leading global omni-channel restaurant brand. Technology enables the organization through digital innovation, improving the customer, crew, and employee experience every day.
Global Technology forging the way
Leading the digitization of our business is the Technology organization-made up of intrapreneurs who build industry-defining tech using the latest innovations and platforms, like AI and edge computing. At McDonald's, you'll solve technology innovation challenges at scale and work across global teams who are always hungry for a challenge. Bonus points: you'll see your family and friends use the tech you build at their favorite McD restaurant.
Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy.
Duties
This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) team, supporting the evolution of our Environmental, Social, Governance (ESG) data and reporting capabilities. EPP's vision is to "Always be a... people-led, product-centric, forward-thinking & trusted technology partner of choice."
The Manager, Technical Product Management - ESG Data Modernization plays a critical role in supporting the day-to-day operations of our ESG product ecosystem, with a focus on the Salesforce Net Zero Cloud platform. This position is ideal for someone who is technically curious, detail-oriented, and passionate about enabling data-driven decision-making through modern product practices.
This is an exciting opportunity to contribute to the transformation of EPP's ESG products and services, helping to shape how we deliver value to the business through agile product operations, platform expertise, and continuous improvement.
We are seeking a strategic and user-centered Manager of Technical Product Management to lead the development and evolution of our ESG Data Modernization product solution. This role is ideal for a systems thinker who thrives at the intersection of technology, data, design, and business outcomes. You will guide a cross-functional product trio (product, design, engineering) and collaborate with stakeholders to deliver impactful, data-informed solutions that support our ESG reporting vision.
As a servant leader, you will champion agile product practices, design thinking, and continuous discovery, while enabling the team to deliver value iteratively and sustainably. Your expertise in Salesforce Net Zero Cloud, ESG data, and analytics will support product strategy, roadmap execution, and performance measurement.
Accountabilities & Responsibilities
Product & Platform Ownership

• Serve as subject matter expert for Net Zero Cloud functionality, roadmap, and integrations with McDonald's for the ESG Reporting team and stakeholders .
• Maintain deep understanding of ESG data lifecycle: ingestion, transformation, validation, approval, and reporting.
• Partner with Salesforce, system integrators, and internal tech teams to plan, prioritize, and deliver product enhancements.

• Develop product roadmaps aligned with ESG goals, regulatory requirements, and business objectives.
• Stakeholder Management & Communication
  
  • Facilitate discovery sessions with ESG stakeholders to define valuable problems and opportunities.
  • Translate business needs into clear, testable epics, user stories, and requirements with acceptance criteria.
  • Conduct user research and maintain product documentation including roadmap, specs, and release notes.
  • Collaborate with cross-functional teams including Cybersecurity, Legal, Infrastructure, and SOX compliance.
  
  Technical Product Delivery
  
  • Collaborate with implementation and business analysts teams to ensure successful delivery of features.
  • Oversee UAT planning, execution, and resolution, partner with business on production decisions.
  • Ensure product configurations meet compliance and audit requirements for ESG reporting.

Qualifications

• 5+ years of experience in technical product management.
• Bachelor's degree in Business, Sustainability, Supply Chain, Computer Science or related field or equivalent experience.
• Experience with Salesforce Net Zero Cloud, ESG data platforms, and enterprise data systems.
• Strong understanding of ESG reporting frameworks and compliance requirements.
• Experience managing product backlogs and agile delivery using Jira or similar tools.
• Excellent communication and stakeholder engagement skills.
• Strong analytical and problem-solving capabilities.
• Demonstrated ability to lead cross-functional teams and drive strategic outcomes.

Preferred:

• Experience with ESG data automation, integrations, and reporting tools.
• Agile or Product certification.
• Experience working with global teams and sustainability stakeholders.

Required Behaviors

• Demonstrate an ownership mindset: operate proactively, identify issues/opportunities, and drive outcomes.
• Collaborate cross-functionally with stakeholders, users, and technical teams while maintaining strategic focus.

Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $129,800- $165,490 per year.
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis. McDonald's Restaurants of California will consider qualified applicants for employment with arrest or conviction records in accordance with applicable laws, including the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring and the Los Angeles County Fair Chance Ordinance for Employers.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.