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The Manager, Upfitting Solutions leads strategy and execution for vehicle configurations, supports sales teams, collaborates with partners, and improves processes for customer satisfaction in EVs.
About Harbinger
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.
Role Overview
The Manager, Upfitting Solutions will own the strategy, process, and execution of how Harbinger vehicles are configured for real-world customer use cases. This role serves as the technical-commercial bridge between our customers, dealers, sales teams, engineering, and external upfit partners—ensuring every vehicle is delivered with the right body, equipment, and configuration based on Harbinger’s specifications and customer needs.
This person will be the internal expert on upfit compatibility, application mapping, and configuration guidance—helping customers and dealers confidently select the right solution while ensuring feasibility, compliance, and scalability.
Key Responsibilities
Customer & Dealer Enablement
- Serve as the primary upfit subject-matter expert for customers and dealer partners
- Consult with customers to understand use cases, duty cycles, and operational requirements
- Recommend appropriate upfit solutions that align with Harbinger vehicle specs and performance parameters
- Support sales teams with technical guidance during the sales process
Upfit Strategy & Standards
- Define and maintain approved upfit configurations, compatibility guidelines, and best practices
- Build scalable frameworks for common customer applications (e.g., delivery, service bodies, refrigeration, utility, specialty builds)
- Develop configuration rules, constraints, and documentation to guide quoting and ordering
Partner & Vendor Collaboration
- Work closely with third-party upfitters, body manufacturers, and equipment vendors
- Evaluate new upfit partners and solutions for compatibility and scalability
- Support partner onboarding and training efforts
Cross-Functional Collaboration
- Partner with Engineering, Product, and Manufacturing to ensure upfit feasibility
- Communicate customer-driven requirements back into product roadmaps
- Support homologation, safety, and regulatory compliance where applicable
Process & Tools Development
- Build repeatable workflows for upfit selection, validation, and approval
- Create internal and external documentation, playbooks, and enablement materials
- Support development of digital tools for configuration, quoting, and order management
Continuous Improvement
- Track field feedback, warranty data, and customer satisfaction related to upfits
- Identify gaps, inefficiencies, and opportunities for improvement
- Recommend new standardized solutions based on market demand
Qualifications
Required
- 6–10+ years of experience in commercial vehicles, upfitting, body equipment, fleet solutions, or related fields
- Strong understanding of upfits such as box bodies, service bodies, refrigeration units, liftgates, cranes, racks, specialty equipment, etc.
- Experience working with dealers, OEMs, or fleet customers
- Ability to translate technical requirements into clear customer-facing guidance
- Strong project management and stakeholder coordination skills
- Excellent written and verbal communication
Preferred
- Experience in electric vehicles, alternative powertrains, or emerging mobility platforms
- Familiarity with vehicle integration, electrical systems, weight distribution, and load constraints
- Experience building standardized product or configuration frameworks
- Prior experience supporting enterprise or fleet customers
What Success Looks Like
- Customers receive the right upfit the first time—reducing rework, delays, and confusion
- Dealers feel confident selling and configuring Harbinger vehicles
- Sales cycles shorten due to clearer guidance and standardized options
- Fewer engineering escalations due to well-defined compatibility rules
- A scalable upfit ecosystem that grows with Harbinger’s volume
Key Benefits & Perks:
- Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
- Early-stage Stock Options
- Robust Retirement Savings (401k, HSA, FSA)
- Generous Paid Time Off (PTO) & Parental Leave
- Annual Vacation Bonus
- Wellness & Fertility Benefits
- Cell Phone Stipend
- Complimentary Meals & Stocked Kitchens
California Pay Range
$110,000—$140,000 USD
Equal Opportunity
Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].
Candidate Data Privacy
Harbinger may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Harbinger may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Harbinger may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our HR, legal, and finance teams, and the team(s) with the position(s) for which you are applying; (ii) Harbinger affiliates; and (iii) Harbinger’s service providers, including providers of background checks, staffing services, and cloud services.
Harbinger may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services. Any unsolicited resumes or candidate profiles submitted in response to our job posting shall be considered the property of Harbinger and are not subject to payment of referral or placement fees if any such candidate is later hired by Harbinger unless you have a signed written agreement in place with us which covers the applicable job posting.
Top Skills
Ev Platforms
Project Management Methodologies
Technical Documentation
Upfitting Solutions
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