Brand Director at M1 Finance

| Chicago
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Who we are

M1 Finance has created a personal wealth-building platform made for the modern era, uniting personal perspective and automated ease. We seamlessly combine free investing, low-cost borrowing, digital checking, and soon, an innovative credit card that rewards shareholders in one intuitive, automated Finance Super App, and we’re driven by a mission to empower personal financial well-being. We believe that financial well-being is fundamental to overall well-being, and we strive to deliver products that are simpler, smarter, and stronger than those created by our boring, entrenched, and slow-moving competitors in the personal finance industry. 

Our clients have already trusted us with more than $5 billion of assets; we’re currently helping hundreds of thousands of people grow and manage their wealth with our industry leading automation and tools, and we’re adding thousands of new clients every day.

We’re looking for passionate people who want to improve and build on what we’ve created and take responsibility to help others build something meaningful and sustainable for their futures.  

We mean it when we say, “M1 is yours to build.”

If this sounds interesting to you, read on!

What we’re looking for

We’re looking for an experienced brand leader with a brain for strategy, an eye for strong visual creative (digital, video, and static), an ear for captivating yet concise copy, the people skills required to lead a growing team, the prioritization skills of a Cirque du Soleil juggler, the willingness to roll-up sleeves when necessary to get things done, and the perfectionist tendencies of an artist combined in perfect balance with the execution sensibilities of a business operator.

We’re looking for a brand obsessed, creative unicorn... who relishes the opportunity to be at a company disrupting a moribund industry dominated by behind-the-times behemoths… and who wants to do meaningful, interesting work that helps people build wealth the right way.

The tl;dr: it’s a big, fun role.

To be successful, you’ll need to be a strong, organized manager who can collaboratively grow and lead a talented creative group; demonstrate expertise in your domain with the presence to work with all members of M1’s leadership; select and manage third-party agencies; work across our various marketing, product, people, and compliance functions; maintain a consistent brand and voice across all customer-facing touchpoints; and ensure the high quality of multiple, cross-channel concepts, campaigns and initiatives.

Your mission will be to define and reinforce a vision for the M1 brand - the way we look, feel, walk, and talk - at all points of the client journey - from awareness through consideration, selection, adoption, expansion, and growth. Your work will be the driving force that carves out a recognizable and defendable position for M1’s brand. M1 is in a highly competitive space that consists of fintech upstarts and established financial institutions, so you’ll need a strong capability to deliver thoughtful, differentiating, memorable, and impactful results.

What you’ll do

Brand

  • Define, hone, refine, and enforce guidelines in partnership with M1’s product design lead that align the company on M1's voice, brand, look and feel, and tactics for all brand touchpoints (for use by internal and external teams)
  • Work with Product, Operations, and Leadership team to craft M1's brand positioning and essence and ensure it breaks through and is consistent across all channels
  • Ensure brand presence in online and offline channels and create plans to increase brand awareness in those channels in partnership with the acquisition marketing group
  • Lead brainstorming sessions to generate ideas and implement ideas that boost the company’s brand
  • Plan the brand team’s growth and structure, and hire talented creative people to continue to build marketing campaigns for M1

Customer

  • Analyze consumer behavior and business goals to define M1 customer personas
  • Craft M1's differentiation strategy and use competitive research to identify strengths and weaknesses in our messaging
  • Gather feedback from Product, Operations, and broader Marketing team and analyze consumer behavior to define M1's positioning
  • Participate in and contribute to customer and brand research

Creative

  • Revise content, messaging, marketing materials, presentation, etc. and provide feedback to the team
  • Create a tactical strategy to reach the target demographic with relevant content, messages, and visualizations
  • Manage third party agencies and freelancers, including budgets, and provide creative direction to ensure delivery of high-quality assets
  • Oversee the conception and implementation of concepts, guidelines, and strategies in various creative projects and oversee them to completion
  • Manage internal creative team and work with project managers to develop processes, SLAs, and workflows as an internal shared service across multiple business lines and GMs.
  • Review and develop creative briefs for internal and external teams and agencies for display, animation, video, direct mail, audio, OOH, and other assets.

Qualifications 

  • 8+ years of total experience as a brand strategist or creative director at a B2C company or at an agency with a consumer-facing role
  • 3+ years of managing, mentoring, and leading a team(s)
  • Demonstrated track record of brand building with a referenceable portfolio
    • Please provide a link to this in your application
  • Ability to lead and collaborate with cross-functional teams, outside agencies, and freelancers in a rapidly growing setting with high-velocity output demands
  • Ability to think strategically about brand value’s impact on business results and enterprise growth
  • Demonstrated experience working across all advertising mediums, with a particular focus on digital and video

Our Values

Our team embodies our eight core principles and if these principles speak to you – we’d love to talk with you.

  • Mission Driven: We will passionately apply ourselves to deliver immense value to our customers, knowing if they succeed, so too will the company
  • Extreme Ownership: We think and act like owners. Our focus is building long-term value, not scoring short-term marks. We own everything in our domain, including the outcome and everything that affects it
  • Boldness: We want to do things of consequence. Make a difference. We would rather fail at something meaningful than succeed at something trivial
  • Bias for action: The best way to make progress is to act
  • Economical: Efficiency is important, and we consider both the costs and benefits of our actions
  • Team-oriented: In working together, we maintain a low ego, make everyone feel welcome, assume good intent, trust one another, and seek out different perspectives. We empower our teammates to be at their best.
  • Challenged, but not overwhelmed: We are curious people who always want to grow. Growth happens outside our comfort zone. We achieve our potential through consistent, manageable growth
  • Integrity: We do the right thing. When we make mistakes, we own and correct them. We would be proud of our actions are shared with our family, friends, and strangers. Everyone can count on us to act according to our values, beliefs, and principles we state we hold. This trust must never be broken.

Our Perks 

  • Competitive Pay and Stock Options
  • Comprehensive health, dental, vision, disability, and life insurance
  • Retirement benefit with employer match
  • Unlimited PTO
  • $500 to spend on home office equipment while working from home
  • Super stylish M1 swag
  • Socially distant team outings, celebrations, and events
  • Transparent and open communication with leadership
  • Knowledge that you’re working on the noble mission of helping people build wealth in a durable manner
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Technology we use

  • Engineering
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLanguages
    • NodeJSLanguages
    • KotlinLanguages

Location

The M1 office is centrally located in Chicago's Loop, with easy access to public transportation and plenty of bars and restaurants nearby.

An Insider's view of M1 Finance

What’s the vibe like in the office?

Laid back but very energetic at the same time. We're always working on the next product update, the next campaign, and while it can be a bit demanding, every team is good about providing flexibility and we celebrate all successes together.

Catalina

Art Director

How do you collaborate with other teams in the company?

Open communication and collaboration welcome at all times. We're always looking for ways to harness each other's expertise so that the whole is greater than the sum of the parts.

Patryk

Digital Marketing Specialist

What makes someone successful on your team?

We look for people who are smart, ambitious, hard-working, and friendly.

Steven

VP of Engineering

What is your vision for the company?

M1 Finance should functionally change the way we manage our personal finances.

Steven

VP of Engineering

How do you empower your team to be more creative?

M1 has a mountain to climb, and we are always looking for more solutions. Any person on my team is empowered to come up with those solutions

Steven

VP of Engineering

What are M1 Finance Perks + Benefits

M1 Finance Benefits Overview

A great product is the result of a talented team and strong work culture. At M1, our philosophy is to hire unbelievably intelligent, motivated, high-integrity individuals and promote an environment that enables their best work.

Our company’s culture reflects what creative, intelligent people value in their careers: meaningful and interesting work, a fun environment, and financially rewarding opportunities.

https://www.m1finance.com/about/culture

Culture
Volunteer in local community
M1 sponsors volunteer opportunities in the Chicago community each quarter, which allows us to give back, bond as a team, and spend time doing things that are important to the employees of M1.
Friends outside of work
Eat lunch together
Intracompany committees
M1 has committees for DIversity, including Internal Education, Community Involvement, and Diverse Hiring.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
M1 offers unconscious bias, harassment, and interview training for all employees
Diversity manifesto
Diversity Employee Resource Groups
M1 has committees for DIversity, including Internal Education, Community Involvement, and Diverse Hiring.
Hiring Practices that Promote Diversity
M1 tracks diversity on a bi-annual basis and reports on diverse hiring metrics to leadership and the M1 board.
Health Insurance & Wellness Benefits
Disability Insurance
M1 covers this at 100%
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
M1 covers this at 100%
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
M1 uses a SIMPLE IRA, not a 401K, for our retirement benefit. It allows us to use the M1 platform to manage the retirement benefit
401(K) Matching
M1 uses a SIMPLE IRA, which is similar to a 401K. It allows us to use the M1 platform for the retirement benefit. M1 will contribute 2%, regardless of the employee contribution, even if that is 0%.
Company Equity
Employee Stock Purchase Plan
Match charitable contributions
Our CEO personally matches employee's charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. M1 also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
M1 allows employees to reimburse up to $500 for home office equipment for all employees.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Paid industry certifications
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