Director, US Strategic Partnerships, Marketing & Communications at Walgreens

| North Suburbs
Sorry, this job was removed at 2:03 p.m. (CST) on Friday, February 26, 2021
Find out who's hiring in Chicago.
See all Marketing jobs in Chicago

Walgreens Boots Alliance, world leader in Retail Pharmacy and Beauty is embarking on a transformational journey to unleash modern marketing and communications capabilities built around a new vision for Mass Personalization, shifting from a one-to-many mass advertiser to a 1:1 personalized marketer with a focus on elevating WBA’s marketing and communications infrastructure/capabilities.

Powered by new technology and smart use of data, this new vision will enable new ways of working, unlock new skillset within our teams, change completely our relation to customers, and ultimately drive significant growth for our company.

To make our Mass Personalization vision a reality across WBA, the Global Marketing Leadership Team and all Marketing teams across our Divisions worldwide are driving 4 transformational Strategic Priorities:

  • Re-Invigorate our Brands with Breakthrough Creative and Powerful Innovation
  • Revolutionize Current Loyalty Programs into Hyper-Personalized Customer Engagement iii. Platforms
  • Deliver Improved Marketing ROI and Alternative Revenue Streams
  • Partner with world class external agencies and develop joint accountability to deliver strategic plans.

Global Strategic Partnerships Team
Strategic Partnerships is a Global team united behind the vision to make the WBA Global Marketing and Communications teams become world class modern, customer centric and digitalized functions driving growth and efficiency for the business. To support this vision, the Global Strategic Partnership function is responsible for building strong win-win relationships with key external partners, define precise co-owned business plans against our Marketing and Communications objectives and support our company’s transformation agenda.

Our Strategic Partnerships team is currently looking after two distinct areas with our external agencies and partners:

  1. One Agency Partner with a world class hold co. agency managing globally all traditional key activities (WPP)
  2. Media and Tech partners i.e. Google, Facebook, Adobe and other cutting-edge platforms/strategic relationships which are not part of the One Agency Partner remit


Total spend across Marketing agencies at WBA is estimated at about $500m p.a.

The role requires an experienced marketing and partnerships professional with proven experience in strategy, agency management and marketing execution to lead our external Agencies/partners and forge strong marketing partnerships. It also requires excellent understanding of the industry landscape and best-in-class partnership opportunities: marketing firms, agencies, marketing technology (MarTech), and data & analytics. The role also requires the ability to build out joint business plans and buildremuneration and commercial structures to support our partnerships. As a senior member of the team, you will be responsible for:

  1. Leading and delivering transformational partnerships with our Marketing Media and Tech partners worldwide and on behalf of WBA (Global remit)
  2. Lead One Agency partnership for the relevant Marketing and Communications activities in the United States and in particular Walgreens and Global Consumer Brands America (U.S. focused)
  3. Setting up strategic and operational objectives with external partners in line with the Global WBA Strategic Partnerships team plan, including end-to-end onboarding and management of all partnerships, including:Developing agency management best practices and toolkits, managing operational processes (work brief, Scope of Work management), recommending and implementing agency partners’ compensation (remuneration, rate cards review, Performance Related Fee) and ensuring business excellence and delivery against objectives (key performance indicators, agency performance, talent training and bringing additional value to all functions and disciplines).
  4. Overseeing the performance and ongoing commercial relationships between all 1) Media and Tech partners worldwide and 2) marketing channels under the control of the One Agency partner for the US Divisions, supporting other cross-functional teams to deliver their marketing goals and ensuring best value for money is delivered.



The role will report to the Global Sr. Director, Strategic Partnerships and will work closely with other senior members of the team in order to deliver against team objectives.


Job Responsibilities

  • Represent Global WBA Strategic Partnerships Team in the U.S and be responsible for implementing Strategic Partnerships with Global Media and Tech partners across WBA.
  • Support all U.S. Business Units for all activities managed by One Agency Partner, including (but not limited to) the following categories: Media, Creative, Advertising Production, B2B Marketing, PA & PR, Market Research, Knowledge & Insights and External Communications.
  • Foster senior level relationships across WBA and Walgreens Marketing community (Divisional CMOs, Global CMO, Divisional Marketing Senior leadership team) and develop external partners Strategies and approach p in line with internal Marketing stakeholders plans and objectives.
  • Become the one point of contact with agencies and tech Partners for all matters related to WBA’s strategic agenda, global objectives, general performance, general management, new projects.
  • Ongoing oversight of work stream timelines to ensure on time/budget delivery and continual assessment/solutions for all key projects.
  • Oversee workflow and productivity by monitoring issues and implementing new processes; define and communicate clear pathways to solutions, and ensure adoption.
  • Document and report issues as they arise, and communicate with clear escalation points as required.
  • Monitor project updates to provide timely information to relevant parties.
  • Partner with agency Account Director / Lead on any activities supported by U.S. One Agency Partner and Global Tech / Media agencies.
  • Monitor, track and manage Agencies and Tech Partners and continuous performance in collaboration with all relevant marketing stakeholders.
  • Develop leadership strategies, best practices and toolkits and ongoing improvement of operations processes in line with Global Strategic Partnerships team objectives.
  • Jointly responsible for the commercial process and any matters related to fees, cost baseline, costs and budgets planning and tracking with Procurement colleagues. Support Procurement colleagues with all types of negotiation with Agencies with joint accountability for all Cost Improvement Commitments. Successfully deliver Cost Improvement Commitment, Savings and Cost Avoidance according to initial plan.

Basic Qualifications

  • Bachelor’s degree and at least 6 years of experience in Marketing OR a high school diploma / GED and at least 9 years of experience in marketing.
  • Experience influencing senior management and/or decisions made by senior leadership.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
  • At least one year of experience planning, developing, and managing departmental expense and capital budgets.
  • Willing to travel up to 20% of the time for business purposes (within state and out of state and abroad).

Preferred Qualifications

  • MBA & Experience in consumer products marketing or retail marketing
  • Experience within Marketing Agencies or Technology firms is a plus.
Read Full Job Description

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • MVCLanguages
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • Maria DBDatabases
    • OracleDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement

Location

Developed and diverse suburb in N.Chicago. Opening our new Tech Office downtown at the Old Chicago Post Office in January 2020!

An Insider's view of Walgreens

What’s the vibe like in the office?

You can expect to be challenged, every day. You can also expect an extraordinarily diverse environment of collaborative professionals who are putting their talents together to fulfill the vision and mission. There are plenty of opportunities to make an impact, to grow and to learn with the team. The future of Technology is bright at Walgreens!

Carlos

Director, RunOps

What does your typical day look like?

I'm a part of the product management team where I oversee the development of complex products. A typical day for me involves juggling multiple product lines, I could easily find myself working with designers to craft mockups, defining requirements for developers, tracking development processes, or running usability tests to drive product forward.

Katrina

Sr. Business Analyst

What makes someone successful on your team?

I think the most successful individuals are those who possess two key skills 1) the ability to quickly learn and synthesize information and 2) the ability to adapt to constantly changing challenges. Given the extremely complex nature of our industry,

Emmanuel

Sr. UX Designer

How do you empower your team to be more creative?

In Rx Engineering, we are building the largest pharmacy software product suites in the industry. Innovation and quality is our DNA. We nurture through our “COOL” culture to build curiosity in new solution. We are challenged and fascinated with courage every day about this engineering journey which will change our customers’ life.

Ronnie

Director – Solution Engineering & QE

How do your team's ideas influence the company's direction?

We are faced with a host of rapid changes occurring in the healthcare and retail landscapes.. To make the most of these changes, Walgreens is adapting to the fast moving technology world of today and is committed to deploying cutting edge solutions to support our business and customers.

Doug

Senior Product Manager, Pharmacy and Retail Operations

What are Walgreens Perks + Benefits

Walgreens Benefits Overview

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. In addition to company-paid life insurance and voluntary life & personal accident insurance, the benefits below are available to our team members. To learn more visit https://jobs.walgreens.com/benefits.

Culture
Volunteer in local community
Walgreens is proud to be a Corporate Social Responsibility leader, setting the pace on some of the most important issues of our day, and our IT and digital teams are no exception.
Partners with Nonprofits
Money raised through Red Nose Day supports programs that keep children safe, healthy and educated in America and around the world.
Friends outside of work
Eat lunch together
Intracompany committees
To learn more visit https://jobs.walgreens.com/it-culture
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Every day, in a multitude of ways, the foundational principles of integrity, respect and fair dealing embraced by our founder Charles R. Walgreen inspire us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Walgreens employees can contribute up to $500 annually to their FSA.
Disability Insurance
Disability insurance covers 6 weeks at 100% base pay, 6 weeks at 50% base pay. 50% benefit may be supplemented by PTO, frozen sick, or frozen vacation.
Dental Benefits
For dental coverage, you may choose from four plan levels ranging from a basic-only option to those with orthodontia and other major service coverage.
Vision Benefits
There are three levels of benefits for vision coverage ranging from an exam-only discount option to an enhanced PPO with both in and out-of-network benefits.
Health Insurance Benefits
You have access to competitive coverage options through the Benefits Support Center, which is the Walgreens private corporate exchange.
Life Insurance
Benefit-eligible team members are eligible for company-paid term life insurance at a benefit equal to: • 1.5 times annual base salary and $25,000 for all other hourly-paid team members
Wellness Programs
Onsite Gym
Team workouts
Walgreens team fitness initiatives include Sponsored race teams like the JP Morgan Chase Run.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Walgreens provides employees with a 401(k) matching plan called the Walgreen Profit Sharing Plan. After completing one year, we match 4% of contributions $1 for $1.
Employee Stock Purchase Plan
After 90 days of service and an average of 20 hours worked per week, you are eligible to purchase WBA stock at a 10% discount off market value.
Performance Bonus
You are eligible for a corporate bonus subject to approval by the Board of Directors (unless you are covered under another bonus program).
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes work from home. Work remotely 2 days per week and/or work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
The Transportation Benefit Plan allows you to save money by paying for your transportation and parking needs with before-tax dollars and payroll deductions.
Game Room
Parking
Professional Development Benefits
Lunch and learns
Renewal host weekly Lunch and Learns on topics selected by our team.
Promote from within
Customized development tracks

Additional Perks + Benefits

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. To learn more visit https://jobs.walgreens.com/benefits.

More Jobs at Walgreens116 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
Marketing
Operations
Product
Project Mgmt
Sales
Content
Operations
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
North Suburbs
Developer
new
North Suburbs
Finance
new
North Suburbs
Project Mgmt
new
North Suburbs
Data + Analytics
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Project Mgmt
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
North Suburbs
Finance
new
North Suburbs
Data + Analytics
new
North Suburbs
Project Mgmt
new
North Suburbs
Product
new
Chicago
Marketing
new
Chicago
Marketing
new
Chicago
Data + Analytics
new
North Suburbs
Marketing
new
Chicago
Design + UX
new
Chicago
Design + UX
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Project Mgmt
new
North Suburbs
Data + Analytics
new
North Suburbs
Marketing
new
North Suburbs
Data + Analytics
new
North Suburbs
Marketing
new
North Suburbs
Project Mgmt
new
North Suburbs
Developer
new
North Suburbs
Developer
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Data + Analytics
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Product
new
North Suburbs
Project Mgmt
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Content
new
North Suburbs
Operations
new
North Suburbs
Marketing
new
North Suburbs
Finance
new
North Suburbs
Data + Analytics
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
North Suburbs
Marketing
new
North Suburbs
Data + Analytics
new
North Suburbs
Project Mgmt
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Design + UX
new
Chicago
Marketing
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
Chicago
Product
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Operations
new
Chicago
Design + UX
new
Chicago