Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description  

Responsible for managing web environment design, user experience, deployment, development, and maintenance activities. Performs quality assurance testing of web sites and web applications.

Responsibilities

• Develops impactful conversion and UX strategies — from data-driven ideation, execution, reporting, and analysis.
• Creates and executes deliverables that help inform the ideal experiences for users; this could include items such as website audits, web analytics reviews, user journeys analysis, heuristic reviews, wireframes, information architecture reviews, task flows, user scenarios.
• Demonstrates a passion for continuous learning, iterating, and improving; a sound understanding of the digital marketing landscape; a zest for UX design and research and an entrepreneurial spirit to improve processes — from planning to strategy to deliver.
• Leads strategic conversations with stakeholders to facilitate new work requests, effectively prioritizing and clearly defining UX engagement, requirements, performance goals.
• Partners with stakeholders to refine user and business requirements. Processes requirements into web channel strategy, features, and information architecture.
• Leads the web site governance process and tracks the health of the site. Utilizes analytics and other data to optimize the site.
• Advises on the user experience and ensures consistent representation of the brand across digital platforms.
• Identifies and resolves risks and vulnerabilities detected in the web environment.

Minimum Qualifications

At a minimum, here’s what we need from you:

• Bachelor's Degree in Liberal Arts, Sciences, Business, Technology, Computer Science, or related quantitative field
• 4+ years of experience in Business, Marketing, Communications Integrated Marketing, Web Design, Web Development, UX, or related field
• In lieu of a degree, 6+ years of experience in Business, Marketing, Communications Integrated Marketing, Web Design, Web Development, UX, or related field

Preferred Qualifications

If we had our say, we’d also look for:

• 6+ years of experience in Business, Marketing, Communications Integrated Marketing, Web Design, Web Development, UX, or related field
• Proven success in Conversion Rate Optimization, including tactical and strategic achievement, with samples and results of past campaigns
• Ability to understand data, analyze results and draw insights
• User interface design fluency with Adobe Creative Suite
• Consulting or Agency experience preferred
• Financial Services/FinTech or similar industry experience preferred

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What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.