Mgr, Social Media, Zoro Tools

| Northwest Suburbs

Zoro is hiring a Social Media Manager for our Brand Development Team located in our Buffalo Grove, IL office. We are looking for entrepreneurial-minded talent that thrives in a collaborative environment focusing on collective solutions that drive additional business and continually improves the customer experience.

We are seeking an experienced social media expert to join our Brand Development team of eCommerce, marketing, and design professionals that will administer the company’s social media marketing and advertising. This person should be highly motivated, creative, and have a passion for connecting with current and future customers. That passion will come through as this person engages with customers on a daily basis, with the ultimate goal of turning fans into customers. 

This person is ideally someone who has previous experience managing multiple social media platforms for a brand or agency and has a unique knack for capitalizing on relevant social trends to advance the business objectives.

Job Responsibilities:

The Social Media Manager’s job responsibilities will include, but not be limited to:

  • Develop and implement a social media marketing plan that aligns with the team’s overall goals of growing brand awareness to drive business customer acquisition.
  • Identifying appropriate goals and KPI’s to track performance of the social media activities.
  • Own and actively manage the social media marketing budget that helps amplify the customer acquisition and retention efforts of the organization.
  • Measuring and analyzing the effectiveness of social media activities and sharing key learning broadly.
  • Daily management of sequential paid and non-paid social marketing programs that drive users throughout the customer lifecycle.
  • Serve as social platform subject matter expert – understanding trends and working with teams to implement findings into strategies quickly and efficiently
  • Work with the Acquisition and Direct Marketing teams to: a) grow new customer base and increase order frequency amongst existing customers through social ads; b) coordinate audiences for existing customer base and target new ones.
  • Work with the Promo and Brand teams to understand the promo and brand message calendars and ensure the social media content builds on those broader initiatives.
  • Work with the Zoro SEO Manager to come up with social media ideas that align with our SEO efforts.
  • Working with the creative agency to create and leverage brand assets on social media platforms.
  • Continuously execute A/B tests to improve performance of this channel.
  • Partner with designers to ensure creative assets are optimized for performance.

Qualifications:

  • BA or BS degree required, preferably with focus on communication, advertising, &/or marketing.
  • 3 – 5 years of work experience developing content and managing social properties in a business environment.
  • Demonstrable experience with social media platforms, including, but not limited to Facebook, Twitter, Pinterest
  • Demonstrable experience leveraging social media management and analytics tools, with platforms such as SproutSocial and Google Analytics.
  • Demonstrable experience with writing, editing, and crafting content for the social media space.
  • Demonstrable experience with photography and/or photo editing software (Photoshop).
  • Demonstrable experience with B2B or B2C community building and management.
  • Team player and ability to work effectively with multiple cross-functional groups.
  • Outstanding organizational skills and ability to manage several projects simultaneously.
  • Results driven and able to meet multiple deadlines.
  • Detail oriented and organized.

Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Technology we use

  • Engineering
  • Product
    • PythonLanguages
    • DjangoFrameworks
    • Google AnalyticsAnalytics
    • JIRAManagement

Location

One office is in River North (Chicago), a community blossoming with culture and nightlife, and the other is in the northern suburb of Buffalo Grove.

An Insider's view of Zoro

How would you describe the company’s work-life balance?

We are driven and work hard, because we are growing like crazy! We are in this together because we want to be, not because we have to. On the flip side, I've never missed one of my kid's ball games, concerts, parent-teacher conferences, and when I take a vacation, I'm actually allowed to take it (of course, I'm available if you need me, team)! :-)

Adam

HR Leader

What are Zoro Perks + Benefits

Zoro Benefits Overview

Very competitive package - beyond your base salary, we offer bonuses, a 401(k) match and additional 401(k) incentive contribution, a full-scope of medical/dental/vision/life insurance benefits, voluntary benefits, shuttle service, a bunch of free food (free coffee, soft drinks, snacks, and free meals from time-to-time). Our North Suburb office has a subsidized cafe inside our offices that is a breakfast/lunch spot and coffee bar, in addition to a game room, recreation area and a rock room... yes a rock room... bring your axe and rock out on a break!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Optional Voluntary Benefit
Wellness Programs
Discount partnership with Sky Fitness.
Onsite Gym
Buffalo Grove equipped with workout bench, dumbells, free weights, a basketball court, badminton court, ping pong, air hockey, bags, golf net, outdoor volleyball, and we've even played quiddich!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
3.5% contribution by Zoro on a bi-weekly basis (whether you contribute or not). Additional 3.5% target contribution based on annual company performance.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
We've won a Dave Thomas award for having a solid adoption assistance program - that's pretty cool!
Vacation & Time Off Benefits
Generous PTO
Starting at 18 days per year with carryover option of up to 5 days.
Paid Volunteer Time
We like to give back to the local community. We have team builders focused on helping a variety of philanthropic organizations.
Paid Holidays
Zoro offers all employees paid time off to observe all major holidays.
Perks & Discounts
Casual Dress
We feature a range from shorts and t-shirts to those who embrace "Tie Tuesdays". Wear what makes you comfortable, but you may want to clean it up if you have an important customer in town!
Commuter Benefits
In our North Suburb office, we feature shuttle service to/from Buffalo Grove, Highland Park, and Deerfield stops. Also a commuter benefit program available as a voluntary benefit.
Company Outings
We've done many of these. From ball games to luaus to olympics to the zoo - Zoro finds ways to treat employees to lots of fun.
Game Room
Basketball, bags, driving range net, ping pong, badminton, video games, music room... we even played quiddich in our warehouse for our Harry Potter-themed Halloween event!
Stocked Kitchen
All offices feature coffee, soft drinks, sparkling water, tea, popcorn machine, random snacking opportunities, as well as an on-site cafe in our North Suburb office.
Some Meals Provided
Happy Hours
Sometimes happy hours provided by the company, but many team members get together outside of work because they want to, not because they have to!
Parking
Recreational Clubs
Softball, bowling, and dragon boat racing team... yes, dragon boat racing!
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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