Medical Coding Manager

What You Will Do

• Lead, coach, and support a remote team of medical coders (and coding auditors), setting clear expectations, running regular 1:1s, and fostering a culture of trust and respect—not micromanagement.
• Manage day-to-day coding operations, including work queue oversight, workload balancing, and turnaround time performance, while tracking and reporting on accuracy, productivity, and compliance metrics.
• Serve as the primary escalation point for coding questions and complex scenarios, partnering with Revenue Cycle, Compliance, and audit resources to understand issues, audit findings, and denial trends.
• Ensure coding is accurate, complete, and compliant with ICD-10-CM, CPT, HCPCS, CMS, and payer-specific guidelines through strong training, clear policies, and daily oversight.
• Develop, maintain, and socialize coding policies, playbooks, and job aids that enable consistent, high-quality coding decisions.
• Design and own a comprehensive coding education program, including new-hire onboarding, ramp plans, role-specific competency checklists, and structured 30/60/90-day milestones.
• Develop and deliver ongoing training (huddles, workshops, office hours, and written guidance) on guideline updates, payer changes, common error patterns, and Sprinter-specific workflows (e.g., Care+ visits, diagnostics).
• Create and maintain a centralized, easy-to-use library of training materials—guides, FAQs, tip sheets, and short videos—that coders can rely on in real time.
• Provide individual coaching based on performance data, audit/denial trends, and observed needs, while supporting coders in maintaining and advancing their professional certifications and continuing education.
• Foster a strong learning culture by normalizing questions, encouraging peer-to-peer knowledge sharing, recognizing improvements, and reinforcing confidentiality and HIPAA/compliance standards.

You’ll Love this Job If:

• You’re energized by developing people, building structured training, and seeing coders grow in confidence and skill.
• You care deeply about accuracy, integrity, and compliance, and you believe education and clear processes are the best levers to achieve them.
• You prefer to lead through clarity and collaboration, not micromanagement—you don’t like surprises and value proactive communication.
• You enjoy turning complex rules into simple, usable guidance for coders and clinicians.
• You thrive in a tech-forward, high-growth environment where your work directly shapes the future of how coding operates.
• You’re curious, proactive, and comfortable using data and feedback to refine training, workflows, and team practices.
• You want to help make Sprinter an employer of choice for coding professionals, where coders feel supported, heard, and proud of their impact.

What We’re Looking For

• Certification: Active AAPC (e.g., CPC, COC) or AHIMA (CCS-P, CCS) certification.
• Minimum 5 years of professional coding experience, with at least 2 years in a senior, lead, or supervisory role supporting other coders.
• Strong understanding of pro-fee coding, including preventive care, primary care, diagnostics, and virtual/telehealth services.
• Deep knowledge of ICD-10-CM, CPT, HCPCS, modifiers, and national/payer-specific guidelines.
• Demonstrated experience designing and delivering coding education (e.g., leading trainings/huddles, building guides, mentoring coders).
• Familiarity with HCC / risk adjustment coding and how coding supports value-based care and quality programs.
• Experience presenting to and working with external clients or partners, including developing and explaining client-facing reports, analytics, and coding-related insights.
• Proficiency with EHR systems, encoder/coding software, and productivity/quality reporting tools; experience with Elation and Google Workspace is a plus.
• Excellent communication and coaching skills, with the ability to explain complex coding topics to both coding and non-coding audiences (internal and external).Proven ability to work independently, prioritize effectively, and manage a remote team.

Technologies We Use

• EMR: Elation Google Suite (docs, slides, sheets)

Benefits

• $80,000 - $110,000 base salary + equity100% paid health, dental, vision premiums (for families too)
• Generous parental leave (4 months for birthing parent, 2 months for partners)
• 401(k) with company match
• Unlimited PTO + flexible schedule