The Microsoft Surface Partner Specialist supports Account Managers by providing program information, resources, and training on partner offerings, while aiming to increase partner profitability and achieve sales goals.
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Job summary
* The CDW Partner Specialist position is the first level of support for CDW Account Managers and/or the CDW Category Team. This role executes on partner programs and evangelizes partner offerings in terms of portfolio and solutions to Account Managers. The Specialist will have direct day-to-day contact with the sales force and is also responsible for educating Account Managers on the technologies, programs and resources available to them.
* What you'll do
* Point of contact for Account Managers in effectively and accurately assisting with technical or program questions
* Leverage CDW systems and processes to assist Account Managers in providing solutions to their customers
* Identify ways to increase partner profitability through program utilization and solution selling
* Achieve assigned revenue and profit goals that align to company objectives
* Assist partners to execute the mutually agreed upon strategies between the partner and CDW through sales awareness activities
* Educate Account Managers on the products and resources to help them become as self-sufficient as possible
* Work with other departments at CDW to further relationships with customers, CDW, Partners, and Account Managers
* Completion of monthly scorecard tracking sales interactions
* Obtain relevant industry and/or partner certifications and attend approved outside trainings
* Provide feedback to CDW Product Management & Purchasing concerning stocking levels and sales trends/feedback
* Adhere to ethical and fair business practices, following the CDW Way Principles
* Maintain effective communications with all stakeholders
* Participate in annual performance review and talent review processes
* Maintain expense expectations
* Travel as needed
* Other special projects upon request
* What we expect of you
* Bachelor's Degree or 3 years' experience in sales or marketing
* Preferred skills, experience, and qualities needed
* Ability to communicate effectively and in a constructive manner with management, peers and coworkers
* Strong passion for learning and teaching others
* Demonstrated group presentations skills
* Motivated and self-starting
* Ability to think creatively and develop proactive ideas to grow sales
* Strong problem-solving skills
* Ability to focus on certain areas of technology driven by partner focus or company technology objectives
* Ability to understand, remember, and apply oral and/or written instructions or other information
* Ability to organize thoughts and ideas into understandable terminology
* Ability to multi-task, organize and prioritize
* Ability to apply common sense in performing job
* Ability to understand and follow basic instructions and guidelines. Ability to travel as needed
* Experience in technology sales or marketing
* Relevant industry or partner technical certifications Pay range: $20.19/hour - $27.89/hour depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Job summary
* The CDW Partner Specialist position is the first level of support for CDW Account Managers and/or the CDW Category Team. This role executes on partner programs and evangelizes partner offerings in terms of portfolio and solutions to Account Managers. The Specialist will have direct day-to-day contact with the sales force and is also responsible for educating Account Managers on the technologies, programs and resources available to them.
* What you'll do
* Point of contact for Account Managers in effectively and accurately assisting with technical or program questions
* Leverage CDW systems and processes to assist Account Managers in providing solutions to their customers
* Identify ways to increase partner profitability through program utilization and solution selling
* Achieve assigned revenue and profit goals that align to company objectives
* Assist partners to execute the mutually agreed upon strategies between the partner and CDW through sales awareness activities
* Educate Account Managers on the products and resources to help them become as self-sufficient as possible
* Work with other departments at CDW to further relationships with customers, CDW, Partners, and Account Managers
* Completion of monthly scorecard tracking sales interactions
* Obtain relevant industry and/or partner certifications and attend approved outside trainings
* Provide feedback to CDW Product Management & Purchasing concerning stocking levels and sales trends/feedback
* Adhere to ethical and fair business practices, following the CDW Way Principles
* Maintain effective communications with all stakeholders
* Participate in annual performance review and talent review processes
* Maintain expense expectations
* Travel as needed
* Other special projects upon request
* What we expect of you
* Bachelor's Degree or 3 years' experience in sales or marketing
* Preferred skills, experience, and qualities needed
* Ability to communicate effectively and in a constructive manner with management, peers and coworkers
* Strong passion for learning and teaching others
* Demonstrated group presentations skills
* Motivated and self-starting
* Ability to think creatively and develop proactive ideas to grow sales
* Strong problem-solving skills
* Ability to focus on certain areas of technology driven by partner focus or company technology objectives
* Ability to understand, remember, and apply oral and/or written instructions or other information
* Ability to organize thoughts and ideas into understandable terminology
* Ability to multi-task, organize and prioritize
* Ability to apply common sense in performing job
* Ability to understand and follow basic instructions and guidelines. Ability to travel as needed
* Experience in technology sales or marketing
* Relevant industry or partner technical certifications Pay range: $20.19/hour - $27.89/hour depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).
Top Skills
Cdw Systems
Microsoft Surface
CDW Chicago, Illinois, USA Office
625 W Adams St., Chicago, IL, United States, 60661
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