National Account Manager

FISKARS

National Account Manager – Drug, Office & Distributor Accounts 

Location: Bentonville, AR

The National Account Manager will be directly responsible for driving profitable growth across Fiskars’ Drug, Office Supply, and Distributor channels. This role will develop and execute customer-specific business strategies, strengthen key customer partnerships, identify growth opportunities, and ensure accurate forecasting and execution to support Fiskars’ sales objectives and long-term success. 

Key Responsibilities 

Account Leadership & Relationship Management 

• Develop and execute strategic account plans to grow Fiskars’ business across Drug, Office Supply, and Distributor customers. 

• Build and maintain strong relationships with key customer decision-makers, influencers, and stakeholders. 

• Lead customer business reviews and strategic planning meetings, including executive-level engagement where appropriate. 

• Identify, prioritize, and execute growth opportunities through assortment expansion, new item placements, promotions, and distribution gains. 

• Lead and manage broker partnerships across customer channels. 

• Serve as the primary point of contact for assigned accounts while representing Fiskars as a trusted business partner. 

Sales Forecasting & Business Planning 

• Analyze sales performance, market trends, and customer data to develop accurate forecasts and drive demand planning excellence. 

• Partner closely with Supply Chain, Finance, Category Management, Marketing, and Customer Service teams to ensure alignment on business objectives. 

• Develop annual business plans and customer growth strategies aligned with Fiskars’ category and corporate priorities. 

• Monitor account performance metrics and proactively identify risks and opportunities. 

Account Management & Execution 

• Lead annual line review and assortment planning processes with assigned customers. 

• Prepare and deliver compelling customer presentations, business reviews, and growth proposals. 

• Drive execution of promotional programs, new product launches, and distribution initiatives. 

• Collaborate with cross-functional teams to ensure flawless execution of customer plans and commitments. 

• Attend customer meetings, industry trade shows, and internal business reviews to support account growth and relationship development. 

Operational & Administrative Excellence 

• Manage account budgets, trade spending, and customer investments to maximize profitable growth. 

• Maintain accurate forecasting, reporting, and account documentation. 

• Ensure timely communication and coordination across internal stakeholders to support customer needs and business objectives. 

• Monitor inventory levels, service metrics, and operational performance to ensure execution excellence. 

Ideal Candidate Will Possess 

• Bachelor’s degree in Business, Marketing, Management, or a related field. 

• 5-7+ years of progressive sales experience managing national retail, wholesale, or distributor accounts. 

• Experience calling on Drug, Office Supply, Distributor, or Specialty Retail customers preferred. 

• Demonstrated success achieving sales targets, developing customer strategies, and driving profitable growth. 

• Strong analytical skills with the ability to leverage customer and market data to inform decisions. 

• Proven ability to forecast accurately and manage complex customer businesses. 

• Excellent communication, presentation, negotiation, and relationship-building skills. 

• Strong cross-functional leadership skills with the ability to influence without direct authority. 

• Ability to thrive in a fast-paced environment while managing multiple priorities effectively. 

• Proficiency in Microsoft Excel, PowerPoint, and sales reporting tools. 

Preferred Account Experience 

Experience managing or supporting customers such as: 

• Walgreens 

• CVS 

• Rite Aid 

• Staples 

• Office Depot 

• Independent Office Dealers 

• Wholesale and Distribution Partners 

• Regional Drug and Office Supply Accounts 

Last day of application:

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At Fiskars Group, we value providing benefits that matter to you and cater to our diverse global workforce, no matter where you are in the world. While benefits may vary based on location, here are some of the incredible offerings you can expect when joining our team:

Competitive Compensation: We ensure that our employees are fairly compensated based on industry standards and local market factors.

Health and Wellness: Your well-being matters to us and we want to help you achieve it. We offer well-being focused programs (funds for wellness activities; gym, yoga classes, etc.) and health insurance plans including medical, dental, and vision so you can take care of yourself and your loved ones.

Work-Life Balance: We understand the need for balance in your life. Our paid time off plans and flexible work arrangements and policies are designed to accommodate local customs and personal commitments, enabling you to thrive in both your professional and personal life. We currently offer hybrid work arrangements where possible.

Professional Development: We believe in nurturing talent and supporting professional growth. Through training programs, skill development initiatives, and learning resources, we empower our employees to reach their full potential.

Future Planning: We care about your future. We offer retirement contribution matching providing you with financial security in your post-work years. 

Employee Support: Life happens, and we’re here to support you. We currently offer paid sick leave, paid parental leave (for both birthing and non-birthing parent) and employee assistance programs and resources to address local needs, offering confidential counseling, financial guidance, and other valuable support services.

Inclusive and Diverse Environment: We value diversity and promote inclusivity. Join a workplace where your unique background and perspectives are celebrated, fostering collaboration and respect across all our markets.

Recognition and Rewards: We believe in celebrating and recognizing the contributions of our employees worldwide. Our recognition programs are designed to acknowledge exceptional performance and achievements, ensuring that your efforts are celebrated and valued. We offer bonus incentives, and profit sharing.

Employee Discounts: We want to ensure our team members make each day extraordinary with use of our products and offer product discounts across our brands.

Please note that specific benefits may vary based on local regulations, market conditions, and other factors. We are committed to providing competitive and meaningful benefits to our employees in every market we operate.

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Pioneering design to make the everyday extraordinary

Fiskars Group (FSKRS, Nasdaq Helsinki) is the global home of design-driven brands for indoor and outdoor living. Since 1649, we have designed products of timeless, purposeful, and functional beauty, while driving innovation and sustainable growth. In 2025, Fiskars Group’s global net sales were EUR 1.1 billion, and we had approximately 6,600 employees. We have two Business Areas (BA), Vita and Fiskars.

BA Vita offers products in the high-end homeware segment as well as fine branded jewelry. Its desirable brands include Georg Jensen, Royal Copenhagen, Wedgwood, Moomin Arabia, Iittala and Waterford. In 2025, BA Vita’s reported net sales were EUR 613 million, and it had approximately 5,000 employees.

BA Fiskars offers functional innovations in the gardening and outdoor categories, in addition to the scissors and creating, as well as cooking categories. The brands include Fiskars and Gerber. In 2025, BA Fiskars’ net sales were EUR 522 million, and it had approximately 1,300 employees.