National Fiduciary Leader

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ABOUT THE ROLE:

The National Fiduciary Leader provides strategic, operational and fiduciary leadership for an assigned portfolio of specialized and broadly based fiduciary businesses across Fifth Third Bank. The portfolio may span multiple client segments, advisory channels and trust administration models based on business needs. The role establishes clear direction, promotes consistent fiduciary decision-making and client service, and ensures the assigned businesses operate in accordance with governing documents, applicable laws and regulations, and Bank policies and procedures. The leader partners across Wealth & Asset Management with Fiduciary Services, Private Bank, Legal, Risk, Compliance, Investment Management, Operations and affiliated businesses to deliver scalable solutions, manage risk and support responsible growth.

Please see below for specific responsibilities and requirements for this role.

YOUR RESPONSIBILITIES:

The responsibilities for this role are below; scope may vary based on the fiduciary businesses, client segments, administration models and teams assigned to the leader.

• National Business Leadership: Set strategy and provide leadership for assigned national trust businesses, translating enterprise and Wealth & Asset Management priorities into clear objectives, operating plans and measurable outcomes.
• Fiduciary Oversight: Promote consistent, sound fiduciary judgment across assigned teams, including interpretation of governing documents, account acceptance, discretionary decisions, administrative actions, exceptions and complex client matters.
• Risk and Governance: Identify, assess, manage, monitor and escalate fiduciary, legal, regulatory, operational and reputational risks; maintain effective controls and support governance committees, approval forums and issue-management processes.
• Client and Advisor Partnership: Partner with trust professionals, Private Bank teams, affiliated advisors and other internal stakeholders to deliver coordinated fiduciary solutions, resolve escalated matters and support a consistent client experience.
• Business and Practice Management: Lead the operating model for assigned businesses, including capacity planning, service standards, workflows, role clarity, performance measures and prioritization of resources.
• Policy and Process Consistency: Develop, interpret and implement trust policies, procedures and administration standards; identify process gaps and lead improvements that strengthen controls, improve efficiency and enhance service.
• Regulatory and Issue Management: Oversee timely remediation of regulatory, Audit, Compliance, Legal and self-identified issues, including complaints, exceptions, corrective actions and emerging fiduciary risks.
• Talent and Culture: Build and develop high-performing teams through clear expectations, coaching, succession planning, talent development and an inclusive culture grounded in accountability, collaboration and sound judgment.
• Growth and Market Support: Support responsible growth by evaluating new opportunities, strengthening referral and partner relationships, and ensuring fiduciary capabilities, staffing and controls are aligned to business needs.
• Industry and Enterprise Leadership: Maintain current knowledge of fiduciary laws, regulations, industry trends and specialized trust practices; represent the Bank in appropriate industry, professional and community forums and contribute expertise across the enterprise.
• Other Duties: Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team’s and the company’s mission.

REQUIRED SKILLS:

Qualified candidates will possess an advanced degree of proficiency, typically developed through 10 or more years of relevant work or practical experience, in:

• Fiduciary Leadership: Applying fiduciary principles and sound judgment to complex trust administration, account acceptance, discretionary decisions and escalated client matters.
• Risk Management: Identifying and balancing legal, regulatory, operational, reputational and business risk while operating within established risk appetite and governance.
• Enterprise Collaboration: Influencing and aligning stakeholders across Trust, Wealth & Asset Management, Private Bank, Legal, Risk, Compliance, Investments and Operations.
• People and Business Leadership: Setting direction, developing talent, leading through change and managing priorities, capacity, performance and accountability across a complex business.
• Executive Communication: Communicating complex fiduciary, legal and business matters clearly and credibly to senior leaders, professionals, clients and governance bodies.

Please refer to the “Skills for Success” section to learn how to stand out as an applicant.

MINIMUM REQUIREMENTS:

•  Bachelor’s degree or equivalent combination of education and relevant professional experience.

•  10 or more years of progressively responsible experience in trust, fiduciary services, wealth management, financial services, law, risk, or a closely related field, including significant experience with fiduciary administration and decision-making.

SKILLS FOR SUCCESS:

Qualified candidates will demonstrate strength across a suite of capabilities including, but not limited to:

• Strategic Leadership: Connects enterprise strategy to practical business plans and adapts leadership approach to different fiduciary businesses, operating models and client needs.
• Complex Problem Solving: Synthesizes governing documents, laws, policies, client circumstances and risk considerations to reach thoughtful, defensible decisions.
• Change and Operational Excellence: Simplifies processes, strengthens controls and leads scalable improvements while maintaining high-quality fiduciary and client outcomes.
• Relationship Management: Builds trust with senior leaders, advisors, attorneys, accountants, centers of influence and internal partners; addresses difficult issues directly and constructively.
• Professional Expertise: Graduate degree such as a JD or MBA, and/or relevant professional designation such as CTFA, CFP, CFA or CPA, is preferred.

DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets—including you.

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. 

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.