Directs RAN and transport engineering design across the US, Canada, and LATAM. Leads RF planning, network operations, transport design, project execution, customer and vendor relationships, financial targets, resource planning, and engineering teams. Oversees design tools, technical standards, proposals, automation initiatives, employee development, and alignment with business objectives. Requires extensive telecommunications, RAN engineering, transport networking, leadership, and large-scale project experience.
Join our Team
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
About this opportunity:
The Engineering Design Director is a skilled leader with extensive RAN engineering and network operations expertise. This role involves directing Engineering Design activities, including generating Radio Frequency design (prediction, RFDS, CIQ) and transport design from customer inputs and Digital Twin data. Responsibilities include ensuring high-quality work and adherence to engineering standards, managing outcomes as reflected in customer scorecards, and maintaining strategic relationships with customers, vendors, and stakeholders within MANA. The position requires overseeing all RAN design-related engineering and operational activities within MANA, ensuring alignment with company objectives and industry standards. The ideal candidate will have a strong background in RAN engineering, strategic planning, and team leadership.
What you will do:
The skills you bring:
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: Service Delivery Line Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan (STV ): Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
About this opportunity:
The Engineering Design Director is a skilled leader with extensive RAN engineering and network operations expertise. This role involves directing Engineering Design activities, including generating Radio Frequency design (prediction, RFDS, CIQ) and transport design from customer inputs and Digital Twin data. Responsibilities include ensuring high-quality work and adherence to engineering standards, managing outcomes as reflected in customer scorecards, and maintaining strategic relationships with customers, vendors, and stakeholders within MANA. The position requires overseeing all RAN design-related engineering and operational activities within MANA, ensuring alignment with company objectives and industry standards. The ideal candidate will have a strong background in RAN engineering, strategic planning, and team leadership.
What you will do:
- Operational Leadership, Direct and manage all engineering operational activities within the regions, including network operations, service delivery, and offshore teams, ensuring that they are executed effectively and within the cost structure outlined in the business case.
- Responsible for leading a team of engineers during RF planning and Design services for all customers in US, Canada and LATAM for small cells and macro solutions.
- Responsible for leading a team of transport engineers during transport design (IP, Microwave and Optical) and deployment for all customers in US, Canada and LATAM.
- Make decisions on design tool utilization and associated costs (MapInfo, Google Earth, ATOLL, and ESDT)
- Attending and hosting meetings regarding design changes and upgrades.
- Supports engineers in project creation and task completion to support the network project build plan.
- Assist business development manager with market penetration strategies and provide support for proposals & technical presentations to prospective customers. Lead senior level direct reports in performing the product management/business development area to senior level direct reports.
- Supporting department cost center financial targets, maintaining group and individual utilization/billability targets, and leading all aspects of project execution and account interface responsibilities assigned to the group.
- Presenting and deploying company policies, directives, and strategies applicable to the Engineering group
- Participate in employee development planning and competence build up based on market direction and technology changes resources dimensioning and resource planning.
- Having an "automation first" mindset in all our solutions and seek out opportunities for using new technologies to improve our solutions such as cloud native and infrastructure as code to drive innovation that enables us to make our solutions secure and minimize impact.
- Create a strong collaborative team environment that focuses on safety and career development of employees.
The skills you bring:
- Bachelor's degree, preferably in Engineering, Computer Science, IT or other science disciplines.
- At least 8 years of experience in the telecommunications industry.
- Good understanding of Business, Operations, Finance, and Processes.
- Proven track record in achieving business targets.
- Technical competence in Engineering disciplines including network dimensioning, link-budget analysis, propagation analysis, frequency & capacity management, drive testing data analysis, network optimization, network quality auditing, network acceptance.
- Understanding of transport concepts and knowledge in Ericsson IP, Microwave and Optical solutions.
- A solid understanding of the Telecom Product and Services environment and future trends.
- Excellent leadership skills; driven by business excellence.
- Extensive experience in large-scale RAN Engineering projects.
- Expertise in simple, human-friendly process flows.
- Well-developed understanding of Construction Site Configurations, RFDS, CIQ, and BOM deliverables.
- Strong leadership capabilities with the ability to motivate, develop, and inspire high-performing teams.
- Collaboration involves working with RF engineers, Site Acquisition vendors and Construction Team.
- Proven track record of building strong customers, vendor, and Off-shore collaboration toward common goals.
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: Service Delivery Line Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan (STV ): Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
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