The candidate will manage client relations and project metrics while leading teams, assessing risks, and ensuring successful implementation of NetSuite applications.
Caravel BPM Technology Solutions – where caring and community is in our company DNA, we are always striving to be our best selves, and we’re compelled to ask the questions that lead to innovation. Our team of consultants is a smart and friendly team who enjoy working together in a collaborative and supportive work environment.
Working with Caravel BPM means using your experiences, broadening your skills, and reaching your full potential in work and life—while also making a positive difference for your clients, colleagues, and communities. Our shared entrepreneurial spirit drives us to see and do things differently. Our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger. Because People Matter.
BPM encourages applications from people with disabilities. Accommodations are available upon request for all aspects of the selection process.
What you get:
Total rewards package: In the US, BPM offers personalized benefit structures and financial compensation options that provide choice and flexibility. In Canada, we offer comprehensive benefits coverage for you and your dependents. Regardless of location, colleagues have access to flexible work arrangements and health and wellness programs.
Well-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that provide safe spaces for colleagues to share, be heard, feel valued and deepen connections.
Balance & flexibility: 14 Firm Holidays including 2 floating days, Flex PTO, paid family leave, winter break, summer hours, and remote work options, so you can balance challenging yourself with taking care of yourself.
Professional development opportunities: A learning culture with CPA exam resources and bonuses, firm support for professional memberships/certification, a coach program, and live classes, workshops, and seminars through BPM University.
Who is successful at BPM:
· Caring people who put others first
· Self-starters who embody the BPM entrepreneurial spirit
· Authentic individuals with a diverse point of view
· Lifelong learners with a drive to excel
· Resilient people who rise to the occasion
Responsibilities:
- The ideal candidate will have strong client-facing service and communication skills, an ability to lead and direct others, is able to track resource availability and allocation, assess risk and put risk management plans into action, as well as someone who is highly organized and can report on project metrics.
- You possess high positive energy and love helping customers. You are well organized and take pride in missing any important milestones. You are a diligent worker, technically savvy, a problem solver and will do whatever it takes to deliver value to our clients.
- You will make it your priority to positively impact and help our customers while positively representing BPM. You use your expertise, creativity, and passion to meet our clients’ needs.
- Champion sustainable workplace practices by supporting remote-first operations, promoting paperless workflows through digital collaboration tools, participating in recycling initiatives to minimize paper use, and consistently demonstrate alignment with BPM’s values.
Requirements:
- Bachelors' degree in Management Information Systems, Accounting, or Business.
- At least 5+ years of experience in systems applications consulting, either internally via an IT organization or externally with a consulting firm or software provider.
- Strong background in project management, including experience developing work-breakdown structures and project plans, most notably in Microsoft Project or SmartSheet.
- Strong understanding of data conversions, interfaces/integrations, reporting, and customizations to NetSuite applications.
- Experience leading large teams across multiple engagements and developing staff.
- Excellent client management skills and the ability to work with customers to develop and manage an implementation plan.
- Familiarity with Agile or Waterfall methodology.
- Willing to travel up to 25%.
Preferred qualifications:
- PMP or MBA.
- NetSuite implementation, upgrade, and support experience.
- Experience facilitating the design and configuration of NetSuite.
- Strong business skills and experience in accounting, finance or operations.
- Experience with software in an ASP/SaaS environment is a plus as is any experience with financial accounting, customer management, and sales force automation software.
- Knowledge of data conversions, interfaces/integrations, reporting, and customizations to NetSuite applications.
Wondering if you should apply?
At BPM we are people who value people. We are progressive and purposeful. We are a firm with flexibility. Our shared entrepreneurial spirit drives us to see and do things differently. And our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger.
***************
BPM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. BPM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
Please note - this posting is for prospective candidates only. Unsolicited third-party resume submissions will be considered property of BPM and will not be acknowledged or returned.
#LI-Remote
Top Skills
Microsoft Project
NetSuite
Smartsheet
Similar Jobs
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Own and grow assigned customer accounts by ensuring satisfaction and product adoption, coaching customers on SailPoint solutions, identifying expansion opportunities, driving renewals, and acting as a trusted advisor to deliver value and retention.
Top Skills:
Crm SoftwareSailpoint
Agency • Digital Media • eCommerce • Professional Services • Software • Analytics • Consulting
Operate, secure, and improve Linux and AWS infrastructure for a client platform. Perform monitoring, incident response, patching, automation, deployments, and collaborate with developers and clients. Participate in 24x7 on-call rotation, maintain documentation, and integrate information security and data protection practices.
Top Skills:
Linux,Aws,Magento,Apache,Php,Ci/Cd,Github,Terraform,Ansible,Splunk,Servicenow
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Manage customer success for large enterprise imaging customers: ensure stable deployments, resolve escalations, optimize product use, drive adoption, advocate customer needs internally, and provide technical guidance and executive updates.
Top Skills:
Mckesson,Change Healthcare,Optum Radiology,Optum Cardiology,Monitoring Platforms
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
