Handle inbound/outbound shipment sorting and scanning, resolve operational exceptions (damage, misroute, undeliverable), coordinate with pickup/delivery and external FedEx teams, manage returns and inventory, maintain records, and follow manager assignments and company rules.
At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.
What can you expect as a FedEx team member?
- Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
- Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
Mô tả công việc:
- Chia chọn Tài liệu/hàng xuất và nhập theo quy trình khai thác.
- Xử lý các trường hợp bất thường trong quá trình khai thác ( hàng bễ vỡ, lạc tuyến…)
- Thực hiện scan và làm báo cáo.
- Phối hợp với bộ phận Giao nhận và Điều phối xử lý các tình huống nhận hàng bất thường.
- Phối hợp với bộ phận Giao nhận và Điều phối xử lý các trường hợp hàng không phát được hoặc có yêu cầu khác từ khách hàng.
- Liên lạc với khách xử lý các trường hợp cần thêm thông tin hoặc sự sắp xếp từ khách hàng.
- Liên lạc với FedEx đầu ngoài hoặc các bộ phận có liên quan để có thêm thông tin phục vụ cho việc giao nhận hàng.
- Thực hiện các thủ tục để hoàn trả hàng về gốc hoặc cho người gửi tại Việt Nam.
- Ghi nhận và theo dõi hàng tồn kho.
- Lưu trữ chứng từ theo quy định.
- Thực hiện các nhiệm vụ khác theo sự phân công của người quản lý trực tiếp.
- Tuân thủ nội quy lao động của công ty.
Yêu cầu công việc:
- Kinh nghiệm: có ít nhất 4 năm kinh nghiệm làm việc liên quan.
- Kỹ năng Microsoft office & PC; tiếng Anh giao tiếp.
- Kỹ năng giao tiếp và giải quyết vấn đề.
- Kỹ năng lập kế hoạch và tổ chức công việc.
Job Posting End Date:
2026-08-31FedEx Chicago, Illinois, USA Office
Chicago, United States, 0
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What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
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- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
