Office Coordinator & Executive Assistant

About G2 - The Company

When you join G2, you’re joining the team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users.

G2 is the world's largest and most trusted software marketplace. More than 100 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on LinkedIn.

As we continue on our growth journey, we are striving to be the most trusted data source in the age of AI for informing software buying decisions and go-to-market strategies. Does that sound exciting to you? Come join us as we try to reach our next PEAK!

About G2 - Our People 

At G2, we have big goals, but we stay grounded in our PEAK (Performance + Entrepreneurship + Authenticity + Kindness) values. You’ll be part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn.

You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people. 

This dynamic role is responsible for both optimizing the Chicago office's operational efficiency as the Office Coordinator and providing strategic executive support as an Executive Assistant, directly impacting productivity and strategic focus across the organization. The ideal candidate will use organizational prowess and strategic partnership to shape the operational heartbeat and support key leadership. In this dynamic, multi-faceted role, you will have the opportunity to shape the operational heartbeat of our office & wider Product Team.

As Office Coordinator, you will streamline processes, enhance productivity, and ensure that our workplace is a model of efficiency and positivity. You'll tackle challenges head-on, implementing solutions that make our office a better place to work every day.

As an Executive Assistant, you will provide strategic support that helps your executive navigate the complexities of their role. Beyond providing administrative support, you will act as their trusted partner - bringing your own insights and perspectives to the table. Your proactive management of their schedule and commitments will ensure they can focus on strategic initiatives, maintain their energy, and achieve their best performance, all while staying aligned with our PEAK Values.

This role is perfect for someone who thrives on making an impact through both organizational prowess and strategic partnership. If you're ready to play a central role in both our day-to-day operations and our broader strategic goals, we would love to meet you.

Qualified candidates will have impeccable verbal and written communication skills, a strong ability to multitask, and a friendly demeanor. This is a hybrid position (3 days in-office), based in Chicago, IL.

Strategic and Operational Support to the CPTO (~85%)

• Act as a ‘eyes & ears’ for your executive, providing insights and engaging in strategy discussions while managing their time to prioritize high-impact activities and strategic time blocks to ensure energy management.

• Administrative Support -- Provide comprehensive support to your executive and the wider Product R&D team. This includes but is not limited to:

  • Managing calendar scheduling and logistical support - balancing priorities to ensure they can focus on high-impact activities that drive the business while also ensuring they have adequate downtime to maintain energy.

  • Coordinating internal and external communications on behalf of your executive, flagging opportunities for promoting G2 Brand

  • Handling expense reports, preparing presentations, and arranging travel

  • Supporting your executive with ad hoc projects

• Team Engagement and Cohesion: Foster unity and enhance collaboration within the Product R&D team by organizing team-building initiatives as well as streamlining communication to ensure the global team is in alignment

  • Organizing and coordinating the logistics for major PR&D gatherings and important leadership forums including Quarterly Leadership Syncs and Quarterly Product Syncs in APAC & US

  • Organize and coordinate the logistics for key PR&D communication platforms including:

    • The monthly Product Team All Hands meeting

    • The Product segment within the Company All Hands meeting

    • The Sprint Showcase (a 6 week show and tell of all product advancements)

    • Annual Kick-off coordination for US & APAC for Product team

  • Maintaining the weekly operating cadence of the Product Leadership Team

Office Management (~15%)

• As the primary point of contact for our Chicago office, you will play a key role in creating a dynamic and engaging workplace environment. This includes but is not limited to:

  • Managing building access for guests and employees and addressing office-related inquiries.

  • Overseeing vendor relations to ensure a consistent supply of office and kitchen essentials.

  • Purchasing necessary office supplies and coordinating the scheduling of repairs for office spaces and equipment.

  • Handling the receipt and dispatch of mail and packages.

  • Facilitating office maintenance and improvement projects, including providing occasional on-site tech support with IT.

  • Supporting office culture by leveraging the office as a strategic asset for fostering a collaborative work environment, particularly during key periods such as kick-off and sync weeks (e.g. organizing our annual holiday party, ordering lunch catering for all hands days, etc)

  • Exploring opportunities where time/efficiency is gained via automation or AI

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway. 

•  3+ years of experience as an executive assistant and/or office administrator in any industry

• Excellent written and verbal communication skills

• Strong time management skills & ability to work proactively

• Demonstrated ability to multitask and prioritize projects effectively

• Exceptional interpersonal skills and professionalism; ability to use discretion when dealing with confidential information

• Proficient with Google Suite and experience working with technology set-up like Zoom conference rooms

• Strong Computer skills and ability to quickly learn company-specific software programs

•  3+ years of experience as an executive assistant and/or office administrator in any industry

• Demonstrated ability to multitask and prioritize projects effectively

• Proficient with G Suite (Gmail, Calendar, Drive, Sheets, Slides)

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here. 

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How We Use AI Technology in Our Hiring Process
G2 incorporates AI-powered technology to enhance our candidate evaluation process. These tools may assist with initial application screening, skills assessment analysis, and identifying candidates whose qualifications align with specific role requirements. While AI technology supports our recruitment workflow, all final hiring decisions remain under human oversight and judgment.

Your Choice Matters: If you would prefer that your application be reviewed without AI assistance, you can opt out by entering your email address in the email entry field at the bottom of the Automated Processing Legal Notice. Choosing to opt out will not disadvantage your application in any way—we will ensure your materials receive a thorough manual review by our hiring team.
For additional details about how we handle your information throughout the application process, please review G2's Applicant Privacy Notice.