Office Manager (3 Month Contract)

Position Summary 

As the Office Manager in Medford, you are the primary human power behind our headquarters. You ensure that every associate, client, and guest experiences our culture of service excellence from the moment they walk in or call. You are a high-energy “people person” who thrives in a fast-paced environment and possesses the agility to manage multiple priorities simultaneously. 

Beyond traditional administrative tasks, you have the creative freedom to rethink the “Medford Experience”, streamlining daily amenities and designing signature office events that foster a deep sense of community and belonging. 

Essential Functions 

• Act as the welcoming point of contact for all on-site visitors; determine the nature of their business, announce them to appropriate personnel, and partner with the Facilities team to monitor visitor access/issue security badges. 
• Manage all incoming phone calls with professionalism and clarity, triaging to the appropriate contacts; retrieve and forward voicemail messages promptly; and provide callers with necessary information. 
• Demonstrate ability to de-escalate challenging incoming calls, navigating with grace while maintaining professionalism and understanding necessary protocols. Connect incoming inquiries with appropriate internal teams to further assist. 
• Maintain confidentiality regarding all internal information and communications, acting as a trusted resource for the Medford team. 
• Support and assist in the execution of Medford office events while leveraging the opportunity to create new signature events that enhance the employee experience. 
• Maintain a high standard across all shared spaces, including the kitchen, lobby, and common areas, ensuring they are consistently organized, stocked, and presentation-ready.
• Build and maintain strong relationships with external vendors and caterers, ensuring high-quality service and variety for teams. 
• Partner with the Engagement Team to prepare all New Hire packages for orientation, ensuring a seamless and welcoming “Day 1”. 
• Expertly schedule and manage conference rooms, coordinating logistics for multiple concurrent meetings and providing high-level support to leadership. 
• Order and set-up food for internal meetings and client visits, ensuring conference rooms are prepared, professional, and welcoming. 
• Order, track and distribute office food and beverages. 
• Perform general clerical duties such as filing, photocopy, scanning mail, and collating with high attention to detail. 

Who You Are:

• 1-2 years experience in a similar role
• Strong, effective communicator with ability to convey information clearly and professionally to diverse audiences.
• “People first mindset” and passion for internal customer service. You understand that your energy and responsiveness sets the tone for the office. 
• You thrive in a fast-paced and dynamic environment. Ability to pivot quickly between tasks. 
• A natural collaborator and connector who has experience working effectively with different departments to achieve shared goals. 
• You take ownership of the office environment and your tasks, maintaining a high level of responsibility and confidentiality. 
• Proficiency is Google Workspace
• Knowledge of corporate phone and triaging
• High attention to detail with ability to multitask and prioritize in a high-volume environment.
• You look for opportunities to “upgrade” the status quo and drive great outcomes for our people. 

Hiring In:

• Medford, MA (this is an on-site role)

*This is a Contract/Temporary role. Expected duration up to 3 months. 

The anticipated closing date to submit applications for this role is July 15, 2026. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings.