Operations Administrator

Are you a highly resourceful and exceptionally organized administrative professional looking to leverage your talents in a hyper-growth SaaS environment? Do you thrive in a dynamic atmosphere where your contributions directly impact efficiency and employee experience? If so, step into a pivotal role at CADDi, a cutting-edge AI data platform company transforming the global manufacturing industry.

CADDi is searching for an Operations Administrator – someone who will be the central nervous system of our vibrant Chicago office and a key enabler for our rapidly expanding US team. This is a unique opportunity to build, refine, and scale administrative and operational processes from the ground up within a company experiencing exponential growth..

At CADDi, our mission is to unleash the potential of manufacturing through innovative technology. We've secured significant Series C extension funding and are backed by top-tier global investors who believe in our vision. Joining CADDi means becoming part of an action-oriented, radically transparent, and collaborative culture where your expertise is valued, and your impact is immediate and visible.

As our Operations Administrator in Chicago, you won't just be supporting; you'll be instrumental in building the operational infrastructure that underpins our success. This multifaceted role demands a proactive approach, exceptional problem-solving skills, and the ability to seamlessly navigate diverse responsibilities.

This role will require being on-site at our downtown Chicago office location Monday-Friday.

Here’s How You Will Drive Impact:

• Operational Command Center: Be the go-to expert for all Chicago office operations, ensuring a seamless and productive environment. Manage vendor relationships (including building management), maintain essential supplies, oversee mail and shipments, and champion office organization and presentation.
• Sales Force Multiplier: Provide critical administrative and operational support to our high-energy sales team. This includes mastering administrative workflows, managing key documentation (W-9s, POs, invoices), and coordinating effectively with Finance and Legal to accelerate transactions.
• Global Connector: Serve as the vital link to our global teams, facilitating smooth communication and coordination on administrative matters to ensure alignment across our international presence.
• Executive & Recruiting Team Enabler: Provide dedicated administrative support to the leadership and recruiting team with essential tasks, freeing them to focus on strategic initiatives.
• People & Culture Champion: Play a key role in enhancing our employee experience. Assist with the administrative facets of recruiting (scheduling, candidate communication) and spearhead the planning and execution of engaging office events, contributing directly to our vibrant culture.
• Process Architect: Take ownership of documenting and refining internal administrative workflows, identifying opportunities for efficiency gains, and implementing best practices.

Why Join CADDi in Chicago?

• Impactful Role: This is a foundational position where you will directly contribute to the efficiency and success of our growing US operations. Your work will have a tangible impact on our employees and our business trajectory.
• Growth Environment: Be part of a company that is scaling rapidly and offers significant opportunities for professional development and career advancement as we expand.
• Competitive Rewards: We offer a competitive salary range of $60,000 - $75,000, commensurate with experience and the Chicago market, along with comprehensive company-paid healthcare benefits, 401k matching, and generous time off.
• Shape Our Culture: You will have the chance to put your stamp on the employee experience and contribute to building a positive, inclusive, and high-performing workplace culture in our Chicago hub.
• Exposure to Innovation: Work at the intersection of AI and manufacturing, gaining in-depth experience in a cutting-edge industry within a tech startup environment.

What You Bring to CADDi:

• Proven Experience: 3-5+ years of high-level administrative or office management experience, ideally within a fast-paced startup or a growth-stage technology company.
• Operational Mastery: Demonstrated ability to manage diverse administrative functions with a keen eye for detail and a proactive approach to identifying and resolving issues.
• Tech Fluency: Advanced proficiency in Google Workspace (Gmail, Calendar, Drive, Docs, Sheets), with strong command of complex spreadsheets.
• Exceptional Communicator: Superior verbal and written communication skills with the ability to build strong relationships across all levels of the organization and with external partners.
• Natural Organizer & Problem-Solver: You possess an innate ability to prioritize, multitask, manage your time effectively, and creatively tackle challenges head-on.
• Collaborative Spirit: While highly capable of working autonomously, you understand the value of teamwork and contribute positively to a shared environment.
• Valid Driver's License: Required for local administrative tasks such as car maintenance management.

What Would Make You an Immediate Standout:

• Experience reviewing and understanding contracts (e.g., vendor agreements, lease documents).
• Background in Sales Operations or providing dedicated administrative support to a sales function.
• Proven event planning and execution experience.
• Prior involvement in recruiting coordination or HR administration.

At CADDi, we're committed to creating a work environment that fosters your well-being and professional development.  Here are some of the benefits you'll enjoy as part of our team:

• Comprehensive Health Benefits: We provide 100% company-covered employee comprehensive health insurance, including medical  (UnitedHealth), dental (Principal), and vision (VSP) to keep you and your family healthy.
• Ownership & Rewards: Be a part of our success story with a competitive stock options plan.
• Financial Security: Start saving for your future with our 401k plan, featuring a generous 4% company match starting on day one.
• Generous Time Off: Maintain a healthy work-life balance with 15 days of paid time off, five dedicated sick days, and ten company holidays to celebrate throughout the year.
• Thriving Culture: We foster a vibrant work environment with delicious company lunches, engaging events, and healthy drinks and snacks to keep you fueled. Celebrate your achievements with us at quarterly events and holiday gatherings.
• Learning & Development: We invest in your growth by providing opportunities to join professional organizations, attend industry conferences, and participate in various learning initiatives.
• Financial Incentives: Benefit from commuter and parking benefits to simplify your daily commute. We also offer referral bonuses to help you spread the word about exciting opportunities at CADDi.

If you are a high-caliber Operations Administrator ready to take on a challenging and rewarding role in a fast-growing global SaaS company right here in Chicago, we want to hear from you! Unleash your potential with CADDi and help us transform the future of manufacturing.

Apply Today and Let's Build Together!