Operations & Digital Optimization Specialist

Summary

We are seeking a highly capable, tech-driven operations professional who is eager to evolve from
a strategic administrative role into an operational leader within a fast-growing tech company. This
role is ideal for an ambitious individual who thrives in process improvement, leverages technology
to drive efficiency, and is passionate about building scalable, sustainable business operations.
The Operations & Digital Optimization Specialist will serve as the right hand to leadership,
ensuring smooth execution of critical business functions while implementing and optimizing tech-
driven solutions that streamline workflows. This is an opportunity to learn, innovate, and grow into
a key operational role within Ascendco Health.

Key Responsibilities

• Process Optimization & Digital Integration
  • Identify inefficiencies and implement cloud-based tools to streamline operations and
    enhance decision-making.
  • Develop and refine scalable workflows to ensure process improvements are sustainable.
  • Use data insights to drive continuous improvement initiatives that impact company growth.
• Executive & Operational Support
  • Serve as a trusted partner to leadership, managing high-level administrative tasks while
    proactively solving operational challenges.
  • Oversee scheduling, project timelines, and cross-functional coordination to keep key
    initiatives on track.
  • Own internal documentation, ensuring accurate and organized records of company
    policies, vendor agreements, and operational workflows.
• Event & Client Engagement Coordination
  • Plan and execute internal and external events, ensuring seamless logistics, technology
    integration, and top-tier client experiences.
  • Manage executive travel, accommodations, and high-touch client interactions to elevate
    brand presence.
• HR & Internal Operations
  • Support HR functions, including onboarding, training coordination, and employee
    engagement initiatives.
  • Act as a central point of communication for internal teams, ensuring alignment across
    departments.
• Strategic Projects & Innovation
  • Assist in the execution of high-impact operational initiatives, from automation
    implementation to vendor management.
  • Contribute to the scaling of internal systems by testing, refining, and optimizing workflows
    that support company growth.

What We’re Looking For:

– Tech-Savvy Operations Mindset – Strong ability to leverage technology (automation, cloud-
based tools, analytics) to enhance efficiency.
– Proactive Problem Solver – You anticipate challenges and create solutions before they
become issues.
– Strategic Execution – Able to balance high-level process improvements with hands-on
administrative execution.
– Data-Driven Thinking – You use insights to optimize workflows and recommend
improvements.
– Fast-Paced Adaptability – Thrives in an evolving environment, prioritizing effectively and
moving with agility.
– Confidentiality & Professionalism – A trusted partner who manages sensitive business
information with integrity.

Why Join Ascendco?

Career Growth: This role is designed as a launchpad into higher-level operational leadership.
Impactful Work: You’ll play a critical role in optimizing company processes and shaping the
future of our operations.
Tech-Forward Environment: Be at the forefront of digital integration in a company that
embraces innovation and automation.
Mentorship & Development: Work directly with leadership and gain exposure to strategic
decision-making at a fast-growing company.

This isn’t just an administrative role—this is an opportunity to step into an operational leadership
track. If you’re looking for a fast-paced, high-impact position where you can leverage technology to
transform business operations, we’d love to hear from you!