The Operations Specialist will provide operational support, prepare board presentations, coordinate events, design reports, monitor compliance, and support leadership on special projects.
Step into the role of Operations Specialist where you'll provide essential operational support that keeps our ACO running smoothly while directly contributing to healthcare transformation initiatives. You'll prepare high-level board presentations, coordinate key events like ACO retreats and kick-offs, and design critical reports using business intelligence tools. This dynamic role offers the opportunity to monitor compliance activities, support leadership on special projects, and serve as the operational backbone ensuring seamless communication across all levels of the organization, from board meetings to provider communications, while gaining valuable exposure to strategic decisions that shape the future of value-based care.
We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home across US time zones.
Primary Duties
Preparation of materials such as board presentations, practice communications, and minutes for ACO board meetings.
Coordination of key events such as ACO retreats, ACO kick-offs, and ACO board meetings for providers and field teams.
Assist in designing and implementing a range of key reports (financial reports, KPIs) using relevant business intelligence and customer relationship management tools.
Monitoring of compliance activities
Support the Market President / Executive Director and field team on special projects, data requests and other program reporting requirements, as needed.
Minimum Qualifications
- Bachelor's degree plus 1 to 3 years of related experience, or an equivalent combination of education and experience.
Preferred knowledge, skills, and/or abilities
Healthcare Industry experience is a plus.
Project management process knowledge is a plus.
Ability to work in a rapidly changing startup environment.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
Similar Jobs
Artificial Intelligence • Big Data • Cloud • Information Technology
Lead brand voice and messaging consistency across press, blog, and marketing materials. Ghostwrite for executives, edit internal/external content, develop thought leadership, optimize for SEO, manage editorial calendars, run content audits, use analytics to track performance, and produce white papers.
eCommerce • Retail
Own and drive the end-to-end commercial performance of two DTC growth brands, including merchandising, pricing, bundles, assortment, and promotional cadence. Build and run an experimentation roadmap to improve conversion, AOV, attach rate, and margin. Coordinate cross-functionally with supply chain, growth & marketing, product, and CRM to deliver launches, campaigns, and brand expression. Be measured on measurable business outcomes and scale winning tests and initiatives.
Top Skills:
Shopify
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Provide advanced L2 technical support for Bindplane, troubleshoot deployment/configuration/integration issues across cloud and containerized environments, collaborate with Product/Engineering, create knowledge base articles, and act as escalation point for L1 support to improve product quality and customer satisfaction.
Top Skills:
AWSAzureBindplaneDockerGCPKubernetesLoggingMonitoringObservabilityOpentelemetrySaaS
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
